I just purchased another bundle of 1000 crptic points and I bought two items right away; The holiday package and the additional bankslots. I purchased them on the c-store via the startrekonline website, then I went in game to find nothing.
They haven't been added, and there's no claim button. This is not my first purchase, I know how it works, but this time it just doesn't. Devs, can you please either refund my c points or give me the items I'm entitled too, thank you
great job on season 5 btw!!!
which is absolutey wiser, but I wasn't in a position to start up the game, when I got home I noticed it not being there.
But I think it's a bug, and I would advice everyone not to buy from the website but like you say, ALWAYS buy ingame.
Now I wonder if I get a dev response, cause I need really the bankslots I purchased soon, I'll probably end up buying them again anyway ingame but that's not how this should work, right?, I want it looked into and my points refunded. I never complain about anything in Sto, but if money gets lost due to technical errors, I get aggitated.