You missed the point of Tumerboy's post. It doesnt matter whether the conversation is taking place on the forums or in ESD zone chat. Unless the majority of the playerbase are involved in the conversation then it doesnt represent the majority of the playerbase. Again, the location is irrelevant. The only thing that is relevant is what % of the playerbase are involved in the conversation.
considering at one point the ENTIRE Player base hits ESD I would think the chatter on ESD, is a larger representation of the players interests and opinions than you realize, and has a much larger influence than you'd think. Reading the channel, even if just a moment, is involvement, as the information gathered can and may influence decisions by that player, based of what is going on in the channels.
Heh. Everyone who has grievances about how the game got more grindy, how F2P makes everything less casually oriented, how T3 Nebula & Excelsior were taken away, how Delta Flyer was taken away, how VA ship token taken away and moved to 600 days, how STFs became a grind fest, how holiday lottery bags entice you to waste money.
Don't post about it on the forums any longer. Do it in zone chat, do it on fleet chat, do it on facebook, do it on twitter. Spread your message of disapproval as far and as wide as possible. Because the devs ignore forum feedback even though they want you to believe they are listening.
Case in point was the absolutely horrible signs around ESD. Test Forums flooded them with negative feedback. Devs arguing back saying they were good. It goes live and Zone chat goes nuts with all kinds of horrible remarks about the signs. Then they were fixed.
Well Duh... maybe the majority of people don't visit the forums to provide feedback. And maybe the people WHO CARE ENOUGH TO DO have valid points you should not ignore.
From a business standpoint, you don't want ANY portion of your customer base telling other people that your business practices are... well, I have to say dishonest, unscrupulous and disrespectful. You don't want any portion of your customer base saying your product is shoddy, poorly designed, poorly executed and so on.
Word of mouth is the most powerful form of advertising. Reputation is EVERYTHING. It's difficult to generate a good reputation, and darn near impossible to shake a bad one. I can't begin to guess how much business Sony lost after the Galaxies debacle, but I've heard MANY people say they will not purchase ANY Sony products as a result.
Cryptic's reputation is already reaching extraordinary depths. They have done immeasurable damage to themselves, and seem intent on doing more.
It may be true that the forumites don't represent a majority, but they MAY be representative. Even if they aren't, they're the VOCAL ones. They're the ones that are providing feedback, and not just to Cryptic. They REALLY need to remember that.
(*proof constitutes actual certifiable statistics on player opinions gathered from a reasonable (75% or more) amount of players. Proof must include standard deviation, average opinion, and error calculations)
Oh, nice beard..... sort of.
Only the one in my signature destroyed an entire empire of cloned lizard-men run by cloned-funny-eared thugs created in turn by goo-people.