> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
I deactivated my account a while back ago because I lost my job, but now that I got another one, I just reactivated it and when I click on My Characters in My Account on here, it says I have no characters. So.. did he get deleted or something?
Your character shouldn't have been deleted due to inactivity, no. I recently came back and had only played a little bit after launch before stopping, my chars were still around. Your chars probably don't show up on the site since their details haven't been refreshed in ages or something. When you log back into the game, your characters will be there.
I deactivated my account a while back ago because I lost my job, but now that I got another one, I just reactivated it and when I click on My Characters in My Account on here, it says I have no characters. So.. did he get deleted or something?
I reactivated after being gone for about a year and my "My Characters" area was empty as well. Your characters are still there, though (mine were) and after you've logged into them and when the Captain's Database is refreshed, they will show back up in the My Characters area. Now, how often that refreshes is anyone's guess...My main has been a Vice Admiral for a week or so, but it still shows Rear Admiral, Upper Half. But, seeing as how I reactivated at RA Lower Half, it does eventually update.
I'm facing that issue right now. My account is still active, but I haven't logged in in a couple of months, so now I can't find my Captains on the Captain's Database. I won't be able to log in until July (IRL computer issues, saving for a part) to find out whether or no my characters are ok.
they will be, cryptic doesn't delete characters from Holodeck, like I said above, the Captain's Database page on the website is just broken, and it has been for months
I am in the same boat and freaked out when I did see my character in the Captain's database. I sent in a ticket and was told, yeah your guy is still there, we just took it off the database to save space. Although, I haven't actually tried to log back into the game, I'm waiting for season 4.