Career Officer
Join Date: Jun 2012
Posts: 2,059
One of my favorite aspects of STO is the Tailor, specifically: character customization and the "collecting" of costumes. I have purchased, earned, or otherwise aquired every costume piece/set released. I have 120 costume slots unlocked on my account (114 of them in-use by my main character). Call me a fashionista. Call me crazy. But playing "virtual dress-up" is something I enjoy in this game.

However, as with any system created by imperfect man, there are issues from time-to-time. I had originally created this thread to list my personal pet peeves about the Tailor, but more and more people started adding their own problems. So the list grew. Then, amazingly, the Devs started participating, and some bugs were squashed. Over time more have appeared and more have fallen. While I no longer maintain an on-going list of issues, I'm proud to say this thread has gone on just fine without it.

For best results: If you'd like to add your own bugs to the thread, be sure to include:
  • Affected character(s) name@handle, race, gender, faction (and allegiance, if relevant).
  • Is the problem affecting a Captain or Bridge Officer?
  • Your submitted bug-ticket number, if you have one.
  • Links to pictures (but do not embed photos themselves, see below).
  • Then include any other detailed information about the problem.

This info is vital to help the devs track down problems. *Especially* important is to include the name@handle of the affected character(s). Because costumes are built differently for each of the many types of character models for gender, race, and yes, even faction, what is buggy for you and your character, might not be a problem for my character or the dev's character. Being able to look specifically at YOUR problem helps them find and fix the issue.

Please keep it civil and above all, on topic. This is not a complaint thread, it's about working with the Devs to get things fixed. Also, please DO NOT include the pictures directly in the thread, just post links to your photos. Too many photos makes the thread hard to read (especially when people start quoting/re-posting the pix). Here are instructions for how to share a picture in your post.

Lastly, if/when you find a bug has been resolved (especially if you were the one to report it), please do post that it's fixed and maybe even give a little thanks.

Live Long and Prosper!

Last edited by lordhavelock; 05-20-2015 at 02:18 PM.
Career Officer
Join Date: Jun 2012
Posts: 2,059
# 2
08-12-2013, 12:18 PM
Romulan 22nd Century Uniform Issues

Current Status: Resolved as of Jan 30, 2014.

The problem is that the top doesn't use the same color pallet as the rest of the uniform (especially the Sash).

The Upper uses the Federation Standard color pallet, while the Sash and other parts of the uniform use the Off Duty Pastel pallet. With the latter OD pallet we can get nearly identical to what was shown on the TV show and what's in the C-Store now, that would be ideal to use that, but either pallet would do, so long as all pieces matched.

The product was advertised in this Cryptic Sample Image included in the costume blog and similar to what was posted in the Legacy Pack page. It is apparent the pieces match-up.

The July 11, 2013 Release Notes mention these uniforms "should now allow proper tinting for all pieces and color palates for all items should now match each other." It was reported by multiple forum posts, the same day, after the patch and I opened ticket ID #1,870,122 that the issue still exists.

The Holodeck Aug 15, 2013 Release Notes read: TOS Romulan Uniform color palettes have been updated. While the top does not have the same palette, more colors may now be matched. The pallets that don't match: Upper/Sash haven't been changed at all. They are still Fed Standard and OD Pastel as described above. Opened another ticket advising still broken ID #1,930,772.

As an additional note, these should be renamed 23rd Century Uniforms, or better yet Romulan TOS Uniforms. It also would be nice if female characters could use the helmet.

The Jan 30, 2014 listed more fixes with the uniform, and I finally got a chance to log in yesterday and test them out. Yay! Finally fixed!

Last edited by lordhavelock; 05-20-2015 at 02:18 PM. Reason: Resolved!
Career Officer
Join Date: Jun 2012
Posts: 2,059
# 3
08-12-2013, 12:19 PM
Romulan Republic 1 Uniform Top Clipping

Current Status: Resolved as of Oct 24, 2013.

This used to be my favorite Romulan Uniform, but with the July 25, 2013 update to Holodeck the uniform got broken. It appears a new undershirt (part of the RR2 uni?) was added and is clipping with the original top. Here are before and after pictures. The before as the costume appeared at LoR launch and up until the July 25 update, the latter showing where it now clips (highlighted by white circles).

The problem was reported by multiple Tribble forum posts and on July 16, 2013, via Tribble ticket ID #42,206.

On Aug 21, 2013 Brandon replied in another thread that he had talked to the "team and they are aware and hope to have a resolution for it out in a future patch -- I don't have an ETA to provide, unfortunately."

On Oct 07, 2013 player Ruinsfate sent a tweet to Brandon, who replied "team is investigating".

Current Status: Oct 18, 2013 - Fixed on Tribble (S8): "Resolved an issue with clipping for the Female Romulan Republic Upper uniform #1 piece."

Oct 23, 2013 - Fixed on RedShirt, meaning it's likely to hit Holodeck before S8 (possibly even very soon)!

Last edited by lordhavelock; 11-14-2013 at 09:14 AM. Reason: Resolved!
Career Officer
Join Date: Jun 2012
Posts: 2,059
# 4
08-12-2013, 12:20 PM
TNG Split Pants Bug

Current Status: Resolved as of Aug 15, 2013.

The pants have odd lines in them, especially near the feet. Also the color of the pants seems off too. Sample pics here and here.

They once could be a nice dark black that would match/blend with the top, when it was black. Now the pants can't get as dark as the top, it's got a hint of grey in it. Looking at it more closely... It's almost as if the TNG pants got merged with the Enterprise jumpsuit pants.

This was posted by nameisstolen to the forums on July 11, 2013.

Last edited by lordhavelock; 10-28-2013 at 02:59 PM.
Career Officer
Join Date: Jun 2012
Posts: 196
# 5
08-12-2013, 12:34 PM
I think this a brilliant idea of a thread and i hope the Devs pay attention.

I mostly play STO because i have a weakness for Trek Art, so the uniforms and ships designs getting messed up really bothers me.

I won't be buying any of the Rom Uniforms until they are fixed.
Join Legends Memorial, a chat channel to share stories about the legends of Trek who are no longer with us.
Career Officer
Join Date: Jun 2012
Posts: 2,059
# 6
08-12-2013, 12:39 PM
Romulan Republic have Inconsistent Tailor Pallets and Color Squares that are Broken, Extra, or Missing
Colour palettes for Romulans make no discernible sense at all. Some costume pieces have the new "Romulan Vibrant" pallet, other parts (even of the same uniform) use the Federation "Standard", while others use Off-Duty Pastel, KDF Drab, or even new "Mini-Khaki" pallets. Some items offer a pallet of only one color (some boots, for example).

Pallets vary greatly by captain race, BOff race, gender, etc. There is no apparent consistency at all.

Also, many of the clothing items available to the KDF have extra color squares that have no apparent affect. Other items are missing squares when worn by certain races/genders/BOffs, so are limited in their color selection (ie Workman boots that can only be black).

Specific photo examples are coming soon.

Last edited by lordhavelock; 08-26-2013 at 09:17 AM.
Career Officer
Join Date: Jun 2012
Posts: 2,059
# 7
08-12-2013, 12:49 PM
Klingon Bortasqu Uniform Issues

Current Status: Resolved as of Season 9.5 when the missing parts (and more/new ones!) were added to the costume. (Note that I think there's still a color pallet issue, but I need to double-check that).
The Bortasqu uniform is missing the Shoulder Pads and I believe the Sash displayed on the mannequin near the First City Tailor. Also the Wrist Attachments color selection is "broken" - There are certain color squares that should be changing the color of the metal, and others that should be changing the color of the inner parts (the "leather"?), but instead they are changing the top-half and bottom-half of the attachment.

May 2, 2014 Update:
Callevista posted that there are upcoming plans to resolve this.

Last edited by lordhavelock; 04-09-2015 at 08:31 AM.
Career Officer
Join Date: Jun 2012
Posts: 2,059
# 8
08-12-2013, 01:00 PM
Nausicaan Risian Beachcomber Collar Bug

Current Status: Resolved as of Apr 22, 2014.
I was trying to add my new Risian Beachcomber outfit to my KDF Nausicaan Captain, but there's a bug. I'm forced to take the bright red "KDF Holiday 2012" scarf. I can't unselect it, because on the Off Duty Uniform page, the Collar option is missing.

I tried switching to Uniform and selecting another scarf or even one of the two Armored collars, then switching back to Off Duty, but it doesn't help. No matter what I select for a Collar option on any of the uniform slot types, when I switch back to Off Duty, the KDF Holiday 2012 scarf reappears.

And what's worse, the scarf it clipping terribly with the Risian Explorer top.

Here's a screenshot showing the scarf, clipping, and lack of collar option.

Aug 19, 2013 Update:
It's been pointed out that Nausicaans are unable to not select a collar, that it's a mandatory piece of clothing, regardless of outfit chosen, and this should be corrected.

Apr 23, 2014 Update:
Last night while trying out the new Season 9, I noticed this bug is resolved. There is now a Collar option on my Nausicaan's Off Duty clothes that includes "None". This was not mentioned in the S9 Release Notes, and I seem to recall seeing something about collar options mentioned in previous notes, but after a quick search I could not find exactly when the fix was implemented. That's ok, it's done/fixed. Yay!

Last edited by lordhavelock; 04-23-2014 at 08:32 AM.
Career Officer
Join Date: Jun 2012
Posts: 2,059
# 9
08-12-2013, 01:09 PM
Risian Flower Packs Color Pallets
The color pallets on these costume items are inconsistent. For a Fed Male character, the Head, Neck, Wrist, Leg, and Ankle pieces all use the Off Duty Pastel Pallet, the Belt uses the Fed Standard Pallet.

Also, each flower piece offers four color squares, but the fourth as no apparent affect.

Specific photo examples are coming soon.

Last edited by lordhavelock; 08-12-2013 at 01:12 PM.
Career Officer
Join Date: Jun 2012
Posts: 2,059
# 10
08-12-2013, 01:11 PM
Jupiter Veteran Belt Loop Colors Can't Be Changed
The belt loops are stuck on a default grey color, and there's no option to change them (as seen here). You can see there are options for the belt color (shown in green), and the buckle (in red), but the loops can not be adjusted to match the jacket.

In the upper right-corner inset of the picture you can see that the standard (non-veteran) Jupiter Belt not only has a color option for the belt loops, but also the ability to control the buckle frame. It would be nice to have this on the Veteran as well, but I'd be happy with at least making my belt loops match the jacket being worn.

This is an old problem having been around since the costume made it's debut.

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