Lt. Commander
Join Date: Dec 2007
Posts: 120
Pretty simple. I've noticed if I increase my sound acceleration to max, the game doesn't crash, but it also doesn't respond either. My character is in a dark hallway and one of the boxes says "Pause Zone," for about two seconds before crashing. I've set the regional language to unicode english and have updated all drivers as far as I know (video and sound), as well as rebooted my PC and shut down rainmeter/steam or anything else running in the background. I also haven't found this particular problem anywhere on the support page or through searches, if I missed it I apologize. Thank you for your time.

Here is my DxDiag:

------------------
System Information
------------------
Time of this report: 1/8/2012, 13:39:31
Machine name: RED-QUEEN
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2 (3790.srv03_sp2_gdr.101019-0340)
Language: English (Regional Setting: English)
System Manufacturer: BIOSTAR Group
System Model: A780X-A2
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ (2 CPUs), ~2.6GHz
Memory: 4096MB RAM
Page File: 1034MB used, 4857MB available
Windows Dir: E:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.3790.3959 64bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTS 250
Manufacturer: NVIDIA
Chip type: GeForce GTS 250
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0615&SUBSYS_119F19F1&REV_A2
Display Memory: 1024.0 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0012.8558 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/7/2011 22:51:00, 11446016 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/7/2011 22:51:00, 12579072 bytes
Device Identifier: {D7B71E3E-4555-11CF-2F5B-933103C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0615
SubSys ID: 0x119F19F1
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_15650000& REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKHDA64.SYS
Driver Version: 5.10.0000.6526 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/13/2011 18:27:28, 8854632 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek HD Audio Input
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKHDA64.SYS
Driver Version: 5.10.0000.6526 (English)
Driver Attributes: Final Retail
Date and Size: 12/13/2011 18:27:28, 8854632 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a

Device Name: HID-compliant consumer control device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1267, 0x0103
FF Driver: n/a

Device Name: HID-compliant device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1267, 0x0103
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4387
| Matching Device ID: usb\root_hub
| Upper Filters: libusb0
| Service: usbhub
| Driver: usbhub.sys, 2/17/2007 01:00:48, 102400 bytes
| Driver: usbd.sys, 3/29/2006 06:00:00, 7552 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x1267, 0x0103
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 2/16/2007 23:34:06, 24576 bytes
| Driver: kbdclass.sys, 2/17/2007 00:34:06, 36864 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 2/17/2007 00:59:40, 69768 bytes
| Driver: kbdclass.sys, 2/17/2007 00:34:06, 36864 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 3/29/2006 06:00:00, 19456 bytes
| Driver: mouclass.sys, 3/29/2006 06:00:00, 33792 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 2/17/2007 00:59:40, 69768 bytes
| Driver: mouclass.sys, 3/29/2006 06:00:00, 33792 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.3959)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-08-2012, 08:35 PM
------------------
DirectShow Filters
------------------

DirectShow Filters:
WMVideo 8 Decoder DMO,0x00600800,1,1,,
Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.3790.4660
DV Muxer,0x00400000,0,0,qdv.dll,6.05.3790.3959
Color Space Converter,0x00400001,1,1,quartz.dll,6.05.3790.4660
AVI Splitter,0x00600000,1,1,quartz.dll,6.05.3790.4660
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.3790.4660
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.3790.3959
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.3790.4 660
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.3790.4660
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.3790.4660
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.3790.3959
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.3790.4660
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.3790.4660
DV Splitter,0x00600000,1,2,qdv.dll,6.05.3790.3959
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,
ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.3790.4660
Video Renderer,0x00800001,1,0,quartz.dll,6.05.3790.4660
Video Port Manager,0x00600000,2,1,quartz.dll,6.05.3790.4660
Video Renderer,0x00400000,1,0,quartz.dll,6.05.3790.4660
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.03.3790.1830
File writer,0x00200000,1,0,qcap.dll,6.05.3790.3959
DVD Navigator,0x00200000,0,2,qdvd.dll,6.05.3790.3959
G.711 Codec,0x00200000,1,1,g711codc.ax,5.02.3790.1830
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.05.3790 .3959
DV Video Decoder,0x00800000,1,1,qdv.dll,6.05.3790.3959
WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.05.3790.3 959
Null Renderer,0x00200000,1,0,qedit.dll,6.05.3790.3959
MPEG-2 Sections and Tables,0x005fffff,1,0,mpeg2data.ax,
Smart Tee,0x00200000,1,2,qcap.dll,6.05.3790.3959
AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.3790.4 660
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.3790.4660
QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.3790.4660
Wave Parser,0x00400000,1,1,quartz.dll,6.05.3790.4660
MIDI Parser,0x00400000,1,1,quartz.dll,6.05.3790.4660
Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.3790.4660
File stream renderer,0x00400000,1,1,quartz.dll,6.05.3790.4660
AVI Mux,0x00200000,1,0,qcap.dll,6.05.3790.3959
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.3790.4660
File Source (Async.),0x00400000,0,1,quartz.dll,6.05.3790.4660
File Source (URL),0x00400000,0,1,quartz.dll,6.05.3790.4660
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.3790.3959
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.3790.4660

WDM Streaming Data Transforms:
Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,,
Microsoft Kernel GS Wavetable Synthesizer,0x00000000,0,0,,

Video Compressors:
WMVideo Encoder DMO,0x00600800,1,1,,
MSScreen encoder DMO,0x00600800,1,1,,
WMVideo8 Encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.3790.3959
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.3790.466 0

Audio Compressors:
IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.3790.4660
PCM,0x00200000,1,1,quartz.dll,6.05.3790.4660
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.3790.4660
DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.3790 .4660
GSM 6.10,0x00200000,1,1,quartz.dll,6.05.3790.4660
CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.3790.4660
CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.3790.4660

Audio Capture Sources:
Realtek HD Audio Input,0x00200000,0,0,qcap.dll,6.05.3790.3959

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.3790.4660
Microsoft GS Wavetable SW Synth,0x00200000,1,0,quartz.dll,6.05.3790.4660

WDM Streaming Capture Devices:
Realtek HD Audio Input,0x00200000,1,1,,5.03.3790.3959

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,2,1,,5.03.3790.3959

BDA Transport Information Renderers:
MPEG-2 Sections and Tables,0x00600000,1,0,mpeg2data.ax,

WDM Streaming Mixer Devices:
Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,

Audio Renderers:
Realtek HD Audio output,0x00200000,1,0,quartz.dll,6.05.3790.4660
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.3790.4660
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.3790.4660
DirectSound: Realtek HD Audio output,0x00200000,1,0,quartz.dll,6.05.3790.4660

WDM Streaming System Devices:
Realtek HD Audio Input,0x00200000,4,1,,5.03.3790.3959
Realtek HD Audio output,0x00200000,12,1,,5.03.3790.3959
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-09-2012, 01:30 AM
You have the Same Audio as i do

You will need too Add this -ignorex64check too your game launcher options if you are useing 64bit.

Copy and past this below past it in Advance Command line

-ignorex64check
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-09-2012, 10:16 AM
Thank you! That was incredibly helpful.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-09-2012, 10:47 AM
No problem
Reply

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