Lt. Commander
Join Date: Dec 2007
Posts: 120
# 21
02-17-2012, 06:19 PM
Quote:
Originally Posted by Darkthunder View Post
On a related note: Mind checking my account status, as I am not able to send private messages? Says that I'm on a "Newly created account", despite previously having purchased the game at launch, payed for almost 2 years, and spent hundreds of dollars on C-Store purchases.

Note: I'm Silver now (Free player).
I actually don't have the tools to do that, sorry. Please submit a ticket so the CS team can take a look at it for you.

support.crypticstudios.com
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 22
02-17-2012, 06:27 PM
Quote:
Originally Posted by ZeroniusRex
I actually don't have the tools to do that, sorry. Please submit a ticket so the CS team can take a look at it for you.

support.crypticstudios.com
Already done. And the response I got was to look over my "Privacy settings" ingame. I'm completely visible and public ingame, so it's certainly not something I can fix personally. Submitted the ticket a week or so ago, and I -still- can't send private messages.

Would you be able to refer this issue to "the powers that be", to have them look it over?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 23
02-17-2012, 06:30 PM
Quote:
Originally Posted by Darkthunder View Post
Already done. And the response I got was to look over my "Privacy settings" ingame. I'm completely visible and public ingame, so it's certainly not something I can fix personally. Submitted the ticket a week or so ago, and I -still- can't send private messages.

Would you be able to refer this issue to "the powers that be", to have them look it over?
Have you tried toggling all your privacy settings, logging out, and then logging in and toggling them again? Sometimes something goes weird with them. (An issue we're already trying to track down.)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 24
02-18-2012, 01:22 AM
You guys might wanna look into fixing something on your end...

Without doing any additional changes (per your suggestion, Zero), I was able to successfully communicate with Gold players via private messaging. It appears, that when the game says...

"You can not send messages on a newly created account."

it should really say...

"You can not send messages TO a newly created account."

A minor text difference, but with a vastly different meaning.
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 11:55 PM.