Ensign
Join Date: Jun 2012
Posts: 10
# 1 server not responding issues
09-17-2014, 07:56 PM
While playing the Friends in Unlikely Places mission, in the Jarleth System, I experienced severe server disconnect issues while trying to talk to the cooperative ship. at 10:24 PM EDT
Ensign
Join Date: Oct 2012
Posts: 17
# 2
09-17-2014, 08:05 PM
haveing the same issue,cant log in and when i do i get server not responding after server not responding then server kick,wahts odd is i can still chat during the server not responding.
Ensign
Join Date: Jul 2012
Posts: 7
# 3
09-17-2014, 08:14 PM
Same here - high ping in netgraph, lots of lag, and getting DC'd frequently.

At least it's not just me.
Ensign
Join Date: Oct 2012
Posts: 17
# 4
09-17-2014, 08:16 PM
now havine issues of not being able to log in for five to ten mins at a time and when i do get into game i get kicked a vouple of mins later.
Career Officer
Join Date: Feb 2013
Posts: 52
# 5
09-17-2014, 08:38 PM
I am having same issue on Holodeck. DC's and Server time outs are all the rage on my pc. It is not my connection at the moment, rebooted home router and PC. "Intranetz" be working. Was going to drop a $20 to buy some dil (tired of grinding in the sweat shop for my 18 toons) wants to get toons ready for DR. But if I can not stay connected. Example be in Dyson Battle-zone ready for big Dino payout and "server not responding pops up.... Well great! Get kicked, log back in and bam in another instance that is just starting for control. At least in STFs if DC happens and you log back in as soon as possible you get same instance. Well lost revenue is not a concern for this game. LOL
Ensign
Join Date: Aug 2014
Posts: 3
# 6 DITTO!!!! disco central
09-17-2014, 08:55 PM
having the same issues on my account praying they fix this in the morning
Community Moderator
Join Date: Jun 2012
Posts: 2,562
# 7
09-17-2014, 09:06 PM
Moved to the network in forum which those saying "its not my internet" should read the sticky.
Volunteer Community Moderator for the Star Trek Online forums
My views may not represent those of Cryptic Studios or Perfect World Entertainment
If you wish to speak to someone on the community team, file a community support ticket here, as we are not able to respond to PMs regarding moderation inquiries.
Contact: Twitter | Line Messenger: askray113
Career Officer
Join Date: Jun 2012
Posts: 413
# 8
09-17-2014, 11:46 PM
seems like every 10 min I keep getting Server Not Responding, or just straight up disconnected.

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 SeanWirges-PC.hsd1.ar.comcast.net. [192.0.0.102]
1 192.0.0.1
2 96.120.23.5
3 te-9-1-ur01.nlittlerock.ar.lrock.comcast.net [68.85.132.13]
4 te-9-2-ur01.lookoutrd.ar.lrock.comcast.net [68.87.223.182]
5 te-1-6-ar01.littlerock.ar.lrock.comcast.net [68.87.223.169]
6 te-2-0-0-6-cr01.56marietta.ga.ibone.comcast.net [68.86.91.93]
7 68.86.86.82
8 te0-0-0-19.ccr21.atl02.atlas.cogentco.com [154.54.10.233]
9 be2051.ccr42.atl01.atlas.cogentco.com [154.54.0.161]
10 be2169.ccr22.dca01.atlas.cogentco.com [154.54.31.98]
11 be2149.ccr22.jfk02.atlas.cogentco.com [154.54.31.126]
12 be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
13 te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
14 38.111.40.114
15 208.95.185.41

Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 SeanWirges-PC.hsd1.ar.comcast.net.
[192.0.0.102]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% 192.0.0.1
0/ 100 = 0% |
2 12ms 0/ 100 = 0% 0/ 100 = 0% 96.120.23.5
0/ 100 = 0% |
3 11ms 0/ 100 = 0% 0/ 100 = 0% te-9-1-ur01.nlittlerock.ar.lrock.c
omcast.net [68.85.132.13]
0/ 100 = 0% |
4 12ms 0/ 100 = 0% 0/ 100 = 0% te-9-2-ur01.lookoutrd.ar.lrock.com
cast.net [68.87.223.182]
0/ 100 = 0% |
5 12ms 0/ 100 = 0% 0/ 100 = 0% te-1-6-ar01.littlerock.ar.lrock.co
mcast.net [68.87.223.169]
0/ 100 = 0% |
6 27ms 0/ 100 = 0% 0/ 100 = 0% te-2-0-0-6-cr01.56marietta.ga.ibon
e.comcast.net [68.86.91.93]
0/ 100 = 0% |
7 24ms 0/ 100 = 0% 0/ 100 = 0% 68.86.86.82
0/ 100 = 0% |
8 25ms 0/ 100 = 0% 0/ 100 = 0% te0-0-0-19.ccr21.atl02.atlas.cogen
tco.com [154.54.10.233]
0/ 100 = 0% |
9 --- 100/ 100 =100% 100/ 100 =100% be2051.ccr42.atl01.atlas.cogentco.
com [154.54.0.161]
0/ 100 = 0% |
10 38ms 0/ 100 = 0% 0/ 100 = 0% be2169.ccr22.dca01.atlas.cogentco.
com [154.54.31.98]
0/ 100 = 0% |
11 44ms 0/ 100 = 0% 0/ 100 = 0% be2149.ccr22.jfk02.atlas.cogentco.
com [154.54.31.126]
0/ 100 = 0% |
12 49ms 0/ 100 = 0% 0/ 100 = 0% be2096.ccr22.bos01.atlas.cogentco.
com [154.54.30.42]
0/ 100 = 0% |
13 70ms 0/ 100 = 0% 0/ 100 = 0% te3-2.ccr01.bos06.atlas.cogentco.c
om [154.54.46.130]
5/ 100 = 5% |
14 53ms 16/ 100 = 16% 11/ 100 = 11% 38.111.40.114
0/ 100 = 0% |
15 50ms 5/ 100 = 5% 0/ 100 = 0% 208.95.185.41

know your a Cogentco customer so you might want to get on to your ISP and get them to fix their stuff, this is getting rather annoying.

http://whois.domaintools.com/38.111.40.114

STO Open Beta member since 2010.
Ensign
Join Date: Oct 2013
Posts: 7
# 9
09-18-2014, 12:58 AM
Yeah im also having "disconnected" issues as well it keeps saying its internet, there is nothing wrong with my internet, I disconnected already 7 times and this seems to happen every few minutes your so. Cryptic did announce that some games will be down for maintenance and STO is not on that list at first I was like great. But now its clearly that they are wrong STO is one of those games that needs fixes.

Last edited by spartan603; 09-18-2014 at 01:08 AM.
Lieutenant
Join Date: Sep 2012
Posts: 85
# 10
09-18-2014, 01:06 AM
Quote:
Originally Posted by askray View Post
Moved to the network in forum which those saying "its not my internet" should read the sticky.
That crazy, STO is the only game who always say is the fault of the player if the connection is bad,even if since LoR many people prove that come from cryptic cheap hardware. I find that insulting.

Anyway same for me, my connection work perfectly with Eve online, Secret World , Age of conan .... But is impossible to play STO because of the server not responding (but I'm sure is my connection or my computer the problem even if that work with other game)
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