Is it possible for them to re-route the route?

To change the route involves changing the peering agreements...

Now Peering agreements range from...

I'll carry your traffic if you carry my traffic...

to

How much are you willing to pay for the bandwidth???

So as you can guess, the quality of a ISP connection, and the cost for the service are related....

well its a bit of a moot point until they reply to my email

Another evening of retrieving map lists and rubber banding and disconnects ...

There must be someone here who can tellme what to do with an abismal nettest result?

Its all very goiod saying ... do a tracert and a nettest but if the info is useless then what the hell do I do>?

Me too, mate. And I'm also in eastern Australia.

Would cutting the router out of the equation have an effect.

Currently the internet comes into the building ... then goes through a wired system to each of the flats ...

It then comes out of the wall as a network cable and goes into a DI-524 DLINK router.

From there it goes again via a network cable to my main PC.

Would it help to take the cable straight from the wall to my PC.

I would then have to introduce a firewall for my PC (prob zonealarm) Does anyone know if this would help?

The delays of a directly wired connecton to a router is negligable. Most of the issues of latency comes from 'shared' bandwidth, which is not the case here... (The exception is the use of 'wireless' routers, where you can get conflicts in the use of the shared 'wireless frequncy' bandwidth...)

Do routers filter bandwidth on their own? or do they have to be setup that way specifically?

If they don't then the issue here must be outside of my computer.

Can anyone explain though why the tracert/nettest results will stay pretty constant throughout the day but the lag and disconnects will rise exponentially?

Okay so I have the latency problems so many other have.

I contacted my ISP ... Just an email with my Tracert, and Nettest results in.

I asked them to change the route and shorten the number of steps to the patch server and asked them to help with the bandwidth.

I got NO reply ... BUT ... I now have 6-7 less hops to the server and my bandwidth is better ... its not at the 500kb/s range (Its 200kb / 15kb / 200kb) ... and I still get a little rubber banding but the game is definitely playable.

So I guess my ISP was listening.

I hope this is a permanent fix ... Time will tell I guess.

So I recommend a polite request email to your ISP's tech support department with the tracert + nettest results pasted in. Requesting less steps / an alternate route and help with bandwidth issues.

They might not reply but give them a few days and run your tracert/nettest again.

Rik