Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Unable to Unlock C-Store Items
01-12-2012, 12:33 PM
I just bought some Cryptic Points to purchase a ship in the store. However, when I navigate to the appropriate page, the Unlock button is grey and does nothing when I click on it.

Am I doing something wrong?

Edit: And I do have enough points to buy it. I have a few hundred left over, in fact.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-12-2012, 12:49 PM
That generally means you are too low of a Rank to purchase the item - or trying to buy something from a different Faction. So, for example, if you are a Lt Cmdr you can't buy a Cmdr ship until you reach Cmdr rank. Likewise Feds can't buy Klink gear, and vice-versa.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-12-2012, 01:45 PM
It can also mean that you don't have a open slot (e.g. inventory, BO, Ship, etc.) to receive the purchase...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-12-2012, 02:04 PM
Thanks! I'm pretty sure that's exactly what happened. I just need to level a couple more grades and I'll be able to get it.
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