Try exiting the launcher and restarting. Also, the PWE link only works if you've linked your existing PWE account to your Cryptic account.
Be aware, too, that once you link your PWE and Cryptic accounts, you will no longer be able to log in using your Cryptic username/password. From that point forward, you will have to use your PWE account to log into the game.
Edit: teleported to ship from ship buying room, the game crashed at around 1930 cst, and i haven't been able to select cryptic since.
I have reinstalled from disk, checked drivers, defragged, checked other mmo games, and all that did nothing. I still can't select Cryptic.
You'll have to have both an existing PWE account and a Cryptic account. When you attempt to log in using your Cryptic account, it will ask you if you wish to link your existing PWE account to your Cryptic account.
You'll then be prompted to enter the credentials of the Cryptic account you wish to link to your PWE account. Once this is done, the accounts cannot be unlinked, and your Cryptic credentials will no longer be valid to log into STO. You will need to use your PWE account to log in.
When the launcher comes up the area around "Choose Account" is highlighted. PWE is chosen by default and cannot be changed to Cryptic. I cannot find any way to link my Cryptic info to PWE.
Is there a way to log in without creating a pwe account?