Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 patch wont patch
01-19-2012, 09:13 AM
it's stuck on a loop

anybody els getting this error

"error 36: a file wase locked that could not be opened for writing"

dhgbhelp.dll i think is the file name taht flashes
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-19-2012, 09:50 AM
Quote:
Originally Posted by 450Max
it's stuck on a loop

anybody els getting this error

"error 36: a file wase locked that could not be opened for writing"

dhgbhelp.dll i think is the file name taht flashes
I see this as well, the file is dbghelp.dll that flashes up,

Last 3 lines from pcl.log are
Quote:
120119 16:47:37 115 [1]: Scanning hogg C:/Program Files (x86)/Cryptic Studios/Star Trek Online/Live/piggs/exes.hogg
120119 16:47:38 116 [1] ESC : Error: The patchclientlib is internally recording error code : 36\nA file was locked that could not be open for writing - Could not rename file that could not be overwritten (C:/Program Files (x86)/Cryptic Studios/Star Trek Online/Live/GameClient.exe)
120119 16:47:38 118 [1] ESC : Error: The patchclientlib is returning error code : 36\nA file was locked that could not be open for writing
And Errors.log says
Quote:
120119 17:11:51 49 [1] ESC : The patchclientlib is internally recording error code : 36\nA file was locked that could not be open for writing - Could not rename file that could not be overwritten (C:/Program Files (x86)/Cryptic Studios/Star Trek Online/Live/GameClient.exe)
120119 17:11:51 51 [1] ESC : The patchclientlib is returning error code : 36\nA file was locked that could not be open for writing
No idea why because I have given myself full control of the files, removed read only attributes, disabled firewall and antivirus, restarted patcher, restarted patcher and restarted my internet connection none of which have helped.

I have also logged a support ticket, hoping someone on here knows how to fix it or I get a reply to my support ticket fast. I wanna fight some klingons and borg.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-19-2012, 10:21 AM
First of all sorry for the double post, but this is on the news page of the forums
Quote:
We will be bringing down the shard for an emergency restart at 10:30AM PDT (1830 UTC) for performance reasons. The shard should be back online in ~1 hour. We apologize for any inconvenience.
I would see if it will fix this problem, but I cant post over there because I am a silver member.
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