Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 So how long do I wait?
01-19-2012, 12:44 PM
Filed a ticket 2 days ago, still no response. How long should I be waiting for a reply?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-19-2012, 03:25 PM
Many tickets do not get a reply and you shouldn't wait for it. Bug reports for example are not going to get a reply so just bug it and go on your merry way.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-19-2012, 03:31 PM
wasn't a bug, was a request for help involing inventory/purchase
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
01-19-2012, 09:14 PM
Quote:
Originally Posted by exxcaliber View Post
Filed a ticket 2 days ago, still no response. How long should I be waiting for a reply?
It will take about 10 to 16 days for them to respond. I think they cut the staff by 90%.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
01-20-2012, 05:44 AM
Quote:
Originally Posted by Umrathama View Post
It will take about 10 to 16 days for them to respond. I think they cut the staff by 90%.
Holy carp!
Reply

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