It's mindblowing that support is unaware of changes made to the gameplay mechanics. Though it was rather funny when I was told by said gm to drag that power to my skillbar. Oh well, the bug itself doesn't bug me that much, just the fact that cryptic's left hand doesn't know what it's right foot is doing is slightly annoying.
This, is a sad but true fact, sometimes it seems internal communications are at best, very poor. and the support side, has /never/ been that good, I'd rank it below the infamous Wow at times. Some of the answers I've seen have just floored me.
my main, nightwhisper@NightWhisper846 is rank 4 diplomat, has the accolade and i got the Duty officer but i dont have the transwarp to ds9 and i cant get any of the epic quality duty officers cause they still say it needs a token instead of dilithium :l
This issue affects KDF officers and the Marauding system, as well.
Two of my KDF officers have reached the tier 3 50,000 mark and haven't received the Transwarp to Regulus. I put in a bug report a few days ago on one of the officers. I will (very soon) have two more KDF officers going over the 50k mark within a day or so, and I imagine they will also not receive the Regulus Transwarp.
Dev types can view any of my KDF side officers on @valasha to see what is going on with the Marauding system and the Tier 3 50,000 situation that I'm describing, it has bugged them all so far (2/4 characters, probably soon to be 4/4)