> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
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- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: XFX78I
System Model: XFX nForce 780i 3-Way SLI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 2216MB used, 14163MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Not that I expect it's the issue, but what graphics chipset are you running? Happen to know the make & model of the card / chip? This one's a brand new AMD A8, which, when it runs, runs very competently... Though, I seem to recall someone in a prior thread had gotten similar errors on an Nvidia chipset?
Ever since this weekend's patch with the final part of 2800 I have been having the exact same issues with the decompressing data error occurring randomly and very often. They either seem to be with the textures for various c-store bought clothing (despite not having bought any) or with the defiant bridge (again not bought)
Had you been playing on this computer for a while? Or is this a new-ish install?
I think this machine has been erroring out largely since inception. I'm guessing it just took a couple days or a week to hit the first corrupt texture? Just guessing...
Just trying to figure out whether this has been a problem for you since you first installed it, or whether it's a truly NEW issues (been playing for several months or a year and JUST started erroring out)?
I'm having this problem on Tribble only. It'll try to start up, get to the cryptic loading screen, and then I get the attached error.
I've downloaded the patches, verified the files, same thing. It even generates a cruptic report. However, Holodeck works completely fine.
I'm guessing it's a corrupted patch to the Playtest texture .hogg files. So, you can delete the .hogg files in the .piggs folder of the Playtest folder THEN force verify / let it patch on the Tribble side... Can't guarantee it'll fix the problem FOREVER (we've been constantly deleting and re-patching for the last month, every few days, if not every day), but may at least alleviate it temporarily.
Until they resolve this more generally...
& Glad to know it's not just 'junior forum members' having the issue.
I'd guess an actual Trouble Ticket. Will have to go that way eventually.
Though, I kind of want to nuke the system via a restore CD first and try it one last time w/o firewall / antivirus just to make sure there wasn't some initial error due to AV that wasn't corrected by uninstalling the AV, as a last-ditch effort.
But if that doesn't fix it, then short of testing/replacing the memory (potentially costly?), I'm not sure what else to try... & at that point I'd be sorely tempted to file an official ticket & get a dev on the problem & direct them to this thread for what all's been tried to-date.
Just hoping if we do they don't make us re-do all the stuff we've already tried. ;o) Don't want to be at this for another 2 mos.
Except I had passed the character selection screen, I was already in game, on my Klingon character standing in the middle of the Klingon Academy area just about to walk up to the loresinger guy to get my free dil whe it hit me with the defiant one.
Well, although it's silly, maybe the dev's re-used a Defiant console texture in some other area & you just happened to get within range to have it pull up the texture and render it (I forget the world detail range setting in Options -> Video that determines how far away textyures get rendered?).
I have yet to go to the best buy and test the memory but for the time being I am on my older and slower e machine til we can get this resolved (My E machine plays the game just fine just at low settings with barely any graphic card settings its not designed to play HD games but it works at the lowest of the low settings, graphics look pixilated but they work), not sure what to do at this point and I think Mike aka "MGmirkin" is wondering if you all have any suggestions at this point.
My new computer which can play STO works fine in all other things and has no crashes except when it comes Star Trek Online so its isolated to the game. Which makes us both believe its not really a memory/hardware issue its to focalized in one particular game I have no issues with any other websites, facebook application games (Zynga), computer programs and what not. I am really tempted to drive down to Eugene to take up "Opaserv" offer but not sure if I have exhausted all online help to fix this. What do you all think?
Actually, just because it's only happening with STO doesn't rule out a memory failure, actually it helps support the idea. None of the other applications/games you've listed use as large of a memory load as what STO does, and because of that it could be STO is hitting the bad sections and causing the corruptions where as the other programs/game may not be attempting to use those bad sections. Assuming the computer is still under warranty why not just take it back to where you bought it/ or authorized technician and have them run a full diag on everything, It should be free if you tell them what the problem is or very low cost and if it is bad memory then they can replace it.
I'm also assuming you tried to manually set the Virtual Memory higher than what windows is trying to set it as and test it to see if you're still getting the same error?
I'm also assuming you tried to manually set the Virtual Memory higher than what windows is trying to set it as and test it to see if you're still getting the same error?
Nope, haven't tried that... Will take a look.
8GB installed RAM PC3 10600 1333 MHz.
Says system-managed size on C:\ Though, strangely, it was set to 7657. That seems weird considering it's got 8GB loaded and most sites I've seen recommend paging file 1.5x installed memory size, and usually Windows sets it to ~that size, so I'm not sure why it's NOT set to that...
I'll manually set it to 8000MB x 1.5 (12,000 MB = 12 GB). Will call it 12288 (1024 x 8 x 1.5), 'cause not sure whether to use a base 10 GB or binary GB. ;o)
I hate to rain on this parade, but I wanted to check back in with an update. As others suggested, I deleted my .hogg files from both Tribble and Holodeck and everything has been working so far.
For those that are still unable to get this working, I apologize.
I hate to rain on this parade, but I wanted to check back in with an update. As others suggested, I deleted my .hogg files from both Tribble and Holodeck and everything has been working so far.
For those that are still unable to get this working, I apologize.
I'm happy that you got it working, unfortunately that fix only works temporarily for me. I'll get about 5 minutes back in game if I'm lucky. I really wish Cryptic would talk to us about it. Just because you ignore the pain doesn't mean there isn't an injury.
Linear Mode
