Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Game Crashes When Minimized
01-22-2012, 07:36 PM
Every single time I've ever tried to alt + tab or something pops up causing my game to minimize and I come back to the game there's a brief pause and a window pops up saying that the game crashed with no option to send the report. I've tried going into my video settings and selecting windowed mode and whenever I do that the game locks up and freezes although that does allow me to send a report. I used to not have this problem but some patch in the recent past has started giving me these issues. And no other game or program has ever or is currently doing this.

Has anyone else had these problems? Is there any way to fix it currently?

No idea if it matters but my specs are:

I7 quad-core 950 3.07GHZ CPU
12gb RAM
Nvidia GeForce GTX 470
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
01-23-2012, 12:16 PM
Please send in a ticket to Tech Support with the following information so we can try to figure this out for you.

It'll be helpful to us if you tell us some of your computer's information, and include any screenshots of any bugs or errors that you get.

1) What is the make and model number of your computer?

2) Please also tell us whether you are running a 32bit or 64bit version of Windows. You can find out in Windows by going here: Start > Control Panel > System & Maintenance > System. Then look under System > System Type. It will then display 32bit Operating System or 64bit Operating System. Include that info with the info we ask for below.

3) To create a dxdiag log, go to Start, click on Run, then type in dxdiag and press Enter. Click on Save All Information as a text file (on your Desktop as an example.
If you are using Vista or 7, go to the Start Menu, click on the Search menu and type dxdiag.exe.

4) Attach the dxdiag.txt that you save to your reply to us.

If you have a 64bit system, please click on the 64bit Dxdiag/DirectX button to save the correct log file.

This is important so that we can do our best to help you.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
01-24-2012, 11:27 AM
Would be nice if the result was posted here so we can all see what the problem was, I face this too!

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