If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
STO utilizes Pando Media Booster as a download mechanism for the client. As it acts something like a one-way P2P client, it should be able to pick up where it leaves off.
As for limited bandwidth usage, I would highly recommended uninstalling Pando from your system as soon as the download is completed, as it has been known to use bandwidth at much the same rate that tribbles reproduce.