i just bought 1,000 points i got the thank you! screen and everything (i had 12 before), but in game it never showed up it says i have my old 12, so i look back at my account on the website and it no longer says i have 1000 but 12 just like in game i didnt buy anything because in game it never ever said i had 1000 points

whenever i do these microtransactions or whatever theyre called i immediately delete my billing information after the purchase... think that could of done something?

well i tried checking my email to see if i got a confirmation, and apparently the yahoo account i used for star trek online deactivated a long time ago , and i just check my account and it said no purchases were made... i dont get

i was reading in faq that perfect world asks a confirmation questionnaire on first time transactions before its actually billed, maybe this is what happened? i bought the points and the questionable got sent to my old yahoo account?

Once you have purchased 1000 ZEN you have to transfer the funds to your STO account, for 800 c-points.