I've been a long time player of STO and have recently been playing some SWTOR. One thing I have to say is that the STO Community and Forums are a breath of fresh air compared to SWTOR. The forums a flooded with scum-and-villainy complaining and attacking each other; best to stay away IMO. The forum moderators are doing a very poor job compared to the STO team.
Well done Star Trek Online
Don't disappoint me now people ...
Well in TOR's defense the community and forums were just as good as STO's before Order 66 was enacted...one of the most useful and helpful forums died in mid December.
But yes, the TOR forums as of post-launch is nothing but a bug report thread merged into a site.