If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I dunno about anyone else, but STO's initial installer/downloader is not a good citizen on my network at all, it's absolutely killing my internet connection and making it impossible for me to do anything else while it downloads, so I've had to stop it until I can safely leave it on its own to finish.
This begs the question of whether it's possible to limit its download speed? Ideally the downloader should really get an estimate of its top speed, and then ease back 10-20% to avoid network issues like this. I know that most services of this sort use bit torrent, which is great for speed, but not so great for our network connections if it has no way of limiting its download speed to play fair!