I've waited since October for you to fix the static anoying noices and static. You've "fixed" it several times and every time it gets worse. I literally want to blow my freakin head off when I log in. It is not fun. I've been patient and undemanding. Yet, you were still getting a check from me monthly. I've tried turning down ambient volumes and even the entire sound. I've avoided playing my toon because of this issue and went from Captian to Rear Admiral on the Duty System alone. The sound completes the experience. I want to play your game, but you have failed.
Don't appologize to me, fix it so others that are more patient than me will enjoy your game.