Well, if they've gained a massive influx of players due to F2P then they should invest in another server or extend the current one. Lets face it, C-store isn't exactly cheap and with the new key system they can't be shy of a few bob.
Agreed. This isn't exactly the first online game i've played, free or otherwise & never have I experienced this many server crashes/maintenace cycles until now. It's, pardon my french, **** poor.
I'd be interested to know exactly what brought the servers down (IT geek, can't help it! ).
No worries, just stay calm and do your best to get everything running again as I'm sure you will. Ignore the people who will start bashing their fists on the table and whining, they probably have no idea what it's like to work in a datacentre/NOC when things go wrong! Not a pleasant experience!
I'm no IT geek but I'd still like to know what brought it and the website down and so suddenly too.
You guys need to chill out... You aren't going to die because you're missing half an hour of precious playtime. With the HUGE increase in players here I'm sure it will take a bit of time for them to properly evaluate the amount of server resources required to accommodate this.