We don't consider this a reason not to provide information to our players.
I can't promise any sort of timeline, but we are definitely discussing ways to let players know what they've purchased and when, and when their stipends have been/will be granted.
Well would it be easy/possible to add into our account info a date that says "Account activated" and the date where our accounts were activated which would then tell us clearly what day of the month to expect our stipend?
I know my NCSoft account does this in great detail even labeling each paid billing period since 2004
I have got two my next should arrive the 24th. You can subtract the days subscribed from the current date and should get it the next day. Here is a calculator. I started my subscription January 23 2010 so mine should arrive on the 24th each month.
... That calculator is not right.
It gave me a date that was certainly well before I subscribed...
I have spent 12000 C-Points and still haven't gotten a ship.I will not try any more.Costing me way too much money.Same thing happened when the Bug came out.Oh well I do not need a ship anyway.Congats on the people who recieved one.
Put in a trouble ticket 2 weeks ago because I don't believe I had received any of the monthly stipends (ticket #1273941) ... so far, nothing communicated from Cryptic... can't even find the ticket in game anymore