If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
I reaaaally want some official word on the error where silvers are unable to use the foundry, buy slots, or create a character. An official word. I know I don't have the trouble since i was a gold sub before, but a lot of my friends want to get into it and can't. There is a post in bugs about it, but the Dev comments in it are a little old and buried in the post.
I would really like to see a Dev sticky post in Foundry Bugs section that is titled something like "Current Foundry Slot Purchasing Errors for Silvers" or something.
It doesn't need to be much, or say what is causing the problem, but just some kind of acknowledgment to the fact you know the bug exists. You've said that you know about it, but most people having the issue are not seeing that only a list of people who also have the issue.
I am sure a fix is on the way, but any way to improve showing that you know about the issue would be nice.