I think there should be a token to complete restart a characters looks. Basically here is a story. I have a character I made back at the 1 year event. He is a Pakled. I don't like pakleds. I want to change him into a Female Joined Trill. but i want him to be able to keep the stuff I have for him. As in once he gets changed he is limited to 1 Costume to start plus another if he/she is in a fleet. If said character has additional slots via C-Store or Veteran rewards they should all be turned into Empty's/None Created Costumes. BUT. Other items say that are in inventory or bank are completely left alone. As well as ships.
Here I was gonna say just delete the toon and remake it. leveling only takes a week or 2. But then you mentioned perks and earned things, so now I agree. Darn :p Especially after all the changes they've made to the game.
I still use my 1st toon from launch (arguably OB, since I just made the same toon over) So I can understand this some.
I would pay for a species switch option. I made a Tellarite ages ago, but after a "fix" it no longer look like it did when I first made it and I can't stand it. I would love to change it up for something else, especially if they ever released Aenar as a player species.