Ensign
Join Date: Nov 2012
Posts: 4
# 11 fixed
12-08-2012, 03:37 PM
i have figures out why the update launcher will not load on star trek online some peoples computers and they time out!!! it recently happened to my friend and it took us 3 days to figure out but what he did was log into his account from another computer and account guard asked for an authentication code from email which was used... but then the original computer/browser was deleted from the account so my m8 had to log in to the account guard and re accept their computer/browser

go to

http://sto.perfectworld.com/

login then click on my account



The Account Guard tools are on the secure portion of the website, and require a second login. To get there:

Click "Create/Manage Subscriptions"

Log in to the secure site
Click on "Main Menu" in the upper right of the box.
Click on "Manage Account Guard"

if at any point it asks you for a password that has been emailed to you you have done it

you should see that your computer id has been added to the list so you can now play!!

cmon thats gotta be worth a few dlithium!!!!
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