> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
I'm a lifetime member since launch/pre-order. I enjoy the C-store, and have bought most of the bridge packs, outfits, and a few ships. So I regularly buy points. I'm fairly sure I haven't received my stipend for Feburary, and it occurs to me, due to regularly buying points, I have no idea if I have ever received one.
It is past time I do my due diligence and audit myself and my account, but cannot find a way to get my history, or even my stipend date. I would have expected this to be easier to find. Help needed in finding out how be a responsible customer, and checking my account transaction history.
I do recall them saying that such an account or transaction history doesn't exist, and that they were hoping to implement one in the future.
hmmm, I find that very troublesome, because the best I can tell, there are no recepts at all for our purchases. Seems there must be some kind of system in place to protect customer rights, even on a basic level.
Anyone know how I contact a billing department? I cant even seem to find where to request account history, or billing support from Cryptic. I know I should have sought this information out earlier, but as a lifetime member I've never had a reason to before.