Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 cryptic update ur banking
03-04-2012, 09:19 AM
Just a littel note to u guys at cryptic u may want to update you banking info.

On my last months bank statement its still showing "atari.com / cs" took money out.
should it not be "perfectworlds.com /cs" now ? :p
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
03-04-2012, 09:57 AM
Quote:
Originally Posted by PC101 View Post
Just a littel note to u guys at cryptic u may want to update you banking info.

On my last months bank statement its still showing "atari.com / cs" took money out.
should it not be "perfectworlds.com /cs" now ? :p
Oh no. Atari is still in control... This is madness.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
03-04-2012, 05:09 PM
This is not really a technical issue! Did your money get deducted? Are you able to play STO? If you answered yes to both question then you have no issues!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
03-04-2012, 07:01 PM
Depending on your merchant account carrier that text can be obnoxiously hard to get changed. Mine's telling me another three to four months to get mine updated, so mine shows the wrong business name. Heck, there's a Gamestop in my town whose charges still come through as Funcoland. I'm pretty sure it hasn't been a Funcoland since 1995.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
03-04-2012, 08:57 PM
i had the same issue, but for Champions Online (which i dont play at all)
i deleted the info in the CO account, hoping this will deter them from billing me again. (yeah, i should have looked closer and sooner, but it floored me that they billed me when i said i did not want to play CO)

created a tkt, but no response from customer service...go figure...lol
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
03-06-2012, 11:10 AM
Hi Captains,

We are aware of this and are in the process of updating it. Thanks for your patience and understanding!

Cheers,

Brandon =/\=
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
03-06-2012, 03:33 PM
[Meanwhile deep inside the ninth circle of Atari HQ...]

"aw, nuts they caught on to us... "
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