1) If you add a large number of people then mean averages will drop off. This is simply a mathematical truth.
2) People who weren't here during the earlier days of the game when there was less content in general are likely to be less familiar with the workings and limitations of the foundry--this is equally true of both f2p players and new subscribes.
3) The nature of the dilithium grind is also playing a substantial role here. I have noticed in the chat box, more than once, people saying they rate anything under 2 minutes a five and anything longer a 1.
4) Mean-spirited elitism about the innate inferiority of the f2p players is poisoning this game.
Google is not part of your Foundry mission. I think it's okay to expect the Sector Block and the Planet to be contained in mission dialog and the mission tracker. But anything more, and people are just dense and you can't help them.
Of course, Cryptic would do good if "mission doors" would be highlighted in some way on the Sector Block Map or your general UI. Or if Foundry missions also would get a "transwarp" button.
Agreed. Most players don't pop out of game to google anything -- and shouldn't have to.
Early on, Cryptic didn't always list the sector block mission doors were in and received a lot of complaints about that. They added them in to help players find their goals. Foundry authors should always keep that in mind.
If authors tell players where the doors or mission components are at but the players don't read it, that's on the players. If the foundry author does not provide location information and players get frustrated, that's on the author.
Ok I'm playing a Challenge 2 mission right now, noticed a few Spelling errors, nothing major, loved the Introduction of a new Multidimensional villain race, but when I got to the end couldn't find the exit route out even following the map beacon. this took up most of my time, where I would rate this a 3 or 4. I don't think the boundaries of the tool had anything to do with poor in game triggers and pathing.
Compound the spelling errors and the difficulty exiting the game I just didn't rate it as Incomplete.