Lt. Commander
Join Date: Dec 2007
Posts: 120
# 11
03-09-2012, 08:27 AM
Quote:
Originally Posted by Ashur1
It is supposed to be for one character only. The advertisement is a "glitch". I wonder how many people bought this pack just because they thought it would be an account-wide unlock.
Ya this is a pretty shady "glitch". *Tin Foil Hat*

I know I dont buy things that arent account wide.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 12
03-09-2012, 09:22 AM
Quote:
Originally Posted by stevieboysw View Post
Ya this is a pretty shady "glitch". *Tin Foil Hat*

I know I dont buy things that arent account wide.
Indeed and now it is "fixed" on the website which probably = me being screwed
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 13
03-09-2012, 09:59 AM
Sorry for changing the subject but what about the C-store STF armor variants?

They are supposed to be avialable for purchase today and I do not see anything in the C-store yet.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 14
03-09-2012, 11:56 AM
Quote:
Originally Posted by Scutzz
Indeed and now it is "fixed" on the website which probably = me being screwed
You and me (and a whole lot of others). Hell, that is the only reason I spend the points.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 15
03-09-2012, 12:57 PM
Hello Captains,

I understand that there was some confusion with how the new Gamma Quadrant Duty Officer Cadre C-Store item works. This is a re-purchasable item, meaning if you want more than one, or if you want them on other characters, you need to buy additional Cadres.

We are aware the C-Store originally indicated this was an "account-wide" item, but this is not the case, and has been corrected.

If you have any questions or concerns about your purchase, please reach out to customer service (customerservice@perfectworld.com or www.startrekonline.com/support) and they will be more than happy address your concerns.

Cheers,

Brandon =/\=
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 16
03-09-2012, 01:15 PM
Will the people who purchased them before the correction be refunded or given what they were originally told, or just told "sorry"?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 17
03-09-2012, 02:13 PM
Quote:
Originally Posted by The.Grand.Nagus View Post
Will the people who purchased them before the correction be refunded or given what they were originally told, or just told "sorry"?
Players who purchased before the correction may submit a ticket to the Customer Service team for additional help.

Cheers,

Brandon =/\=
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 18
03-09-2012, 05:05 PM
Quote:
Originally Posted by The.Grand.Nagus View Post
Will the people who purchased them before the correction be refunded or given what they were originally told, or just told "sorry"?
Welcome to STO. Were sorry ! Next?
Reply

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