Lt. Commander
Join Date: Dec 2007
Posts: 120
So, yesterday STO suddenly stopped working on my machine. I just started the program normally, it didn't patch (I think, I went to grab a cup of coffee), logged in as always, walked around a bit down in the academy, then beamed up to sector space, opened my DOff window and saw this:

http://dl.dropbox.com/u/33291448/sto_screen.jpg
(Transparent windows, some lag...)

Seconds later STO crashed while I was still wondering what this was all about:
http://dl.dropbox.com/u/33291448/sto_hogg.jpg

So, how do I fix this? I already verified all game files, and re-loaded 6 gigs of data.

I couldn't even send a crash report, because CrypticError never manages to get a ticket ID, and the error report just stops as shown on the second screenshot. Being a paying customer, I would really like to get some support here, dear Cryptic...
http://dl.dropbox.com/u/33291448/sto_report.jpg
http://dl.dropbox.com/u/33291448/sto_Error.jpg
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
03-19-2012, 02:36 PM
You may actually need to delete all the hogg files *and* patch files to re-dowload clean copies of them. This thread details the steps:

http://forums.startrekonline.com/sho...d.php?t=257488

Bear in mind this will take a while. You are downloading ~12Gb!

So...I would only try this as a last resort if nothing else works for you because it is not guaranteed to clear up the issue.

Good luck
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
03-20-2012, 07:35 AM
Tried that and it does not work. We have a thread already regarding this topic. It's located here at;

http://forums.startrekonline.com/sho...=249567&page=4

I can only suggest that we hang in and be patient.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
03-21-2012, 05:26 AM
Quote:
Originally Posted by DramaLlama2010
Tried that and it does not work. We have a thread already regarding this topic. It's located here at;

http://forums.startrekonline.com/sho...=249567&page=4

I can only suggest that we hang in and be patient.
How long do we need to be patient for? Some of us can't even play the game without major crashing issues related to the hogg files.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5 Uh-huh...
03-21-2012, 11:36 AM
Quote:
Originally Posted by DramaLlama2010
Tried that and it does not work. We have a thread already regarding this topic. It's located here at;

http://forums.startrekonline.com/sho...=249567&page=4

I can only suggest that we hang in and be patient.
I *did* say it wasn't guaranteed to work :p (and it probably won't either, although a few have had luck with that fix)

Just wanted to hold it out as a possible thing to try since Cryptic is being ever so prompt with fixing the issue.

As far as being patient...does "as a saint" mean anything? Unfortunately, I don't believe they'll even *begin* to consider thinking about pondering the possibility of making plans in the future to look into the decompression errors until they've fixed the whole Sunday crash problems.
Starfleet Veteran
Join Date: Feb 2013
Posts: 9
Hey I just got a simulair error message to go to this linklto view it from photobucket.com
<a href="http://s1306.photobucket.com/user/jlagese/media/startrekonline/startrekonlineerrorsforgamemasterssupport_zpsc3975 e52.png.html" target="_blank"><img src="http://i1306.photobucket.com/albums/s565/jlagese/startrekonline/startrekonlineerrorsforgamemasterssupport_zpsc3975 e52.png" border="0" alt=" photo startrekonlineerrorsforgamemasterssupport_zpsc3975 e52.png"/></a>

But i am thinking that it may have something to do with other processes running or system services but i dont know its been very very slow and laggy for me ever since they patch the new update of the Romulan Legacy patch..
<a href="http://s1306.photobucket.com/user/jlagese/media/newiphonepicturesDec2012144_zpsb1c0c8fa.jpg.html" target="_blank"><img src="http://i1306.photobucket.com/albums/s565/jlagese/newiphonepicturesDec2012144_zpsb1c0c8fa.jpg" border="0" alt="real photo of a full moon from my telescope photo newiphonepicturesDec2012144_zpsb1c0c8fa.jpg"/></a>
Starfleet Veteran
Join Date: Feb 2013
Posts: 9
Hey,

Does anyone know how to add your ingame character to your profile in the control panel I says to just click and drag it to the page but I dont understand does that mean to load the game and then click and drag it over that does nt make sence.

Someone can you reply with a commite onto how to do it so I can add mine to my profile thanks.

And anyone know anything about the token and coins on the core page ?

Thanks
<a href="http://s1306.photobucket.com/user/jlagese/media/newiphonepicturesDec2012144_zpsb1c0c8fa.jpg.html" target="_blank"><img src="http://i1306.photobucket.com/albums/s565/jlagese/newiphonepicturesDec2012144_zpsb1c0c8fa.jpg" border="0" alt="real photo of a full moon from my telescope photo newiphonepicturesDec2012144_zpsb1c0c8fa.jpg"/></a>
Starfleet Veteran
Join Date: Feb 2013
Posts: 9
# 8 Anyone in the KDF
05-31-2013, 10:39 PM
Did anyone today have any issues with receiving there 1480 Dilthium from the Deferria daily mission case I went to the three locations as it said to and I only got skill points and exspertise and no Dilthium just was wondering and everyone needs to double check to make sure that your getting the right amount of Dilthium when you recieve it. I think that cryptic might be cheatting us out of lost items and lost dilthium cause this is my third or fourth time when I lost items in my inventory and already equipted items like ship concols and devices already equiped in my star ships in the dock.
<a href="http://s1306.photobucket.com/user/jlagese/media/newiphonepicturesDec2012144_zpsb1c0c8fa.jpg.html" target="_blank"><img src="http://i1306.photobucket.com/albums/s565/jlagese/newiphonepicturesDec2012144_zpsb1c0c8fa.jpg" border="0" alt="real photo of a full moon from my telescope photo newiphonepicturesDec2012144_zpsb1c0c8fa.jpg"/></a>
Starfleet Veteran
Join Date: Feb 2013
Posts: 9
# 9 perfect world
06-13-2013, 08:30 PM
Everyone at Cryptic Studios and pefrect world, you guys are all being down right rude now. Its not fair to us especially the players that pay you lotes of money for this game,No warning and not a thing about taking down the server, that is just rude, you might as well have spite in all of our faces then.

You guys need to show a little more respect and knowlegdement people are up and leaving because of bugges and all the time server is always down.

God I know that the case might be the fact that you guys got this licens to host this online game and for you guys to just not care and trash the game with all the buggs and with the lateness and not worth anyones time to even take the time to send you our support tickets to just get a reply back with a help topic in it but no sorry for the inconvenice heres something a little extra for you for the trouble your having or anything other then its not your fault and sorry but there is nothing for you guys to do about some of our help tickets especialiy when it protans to items coming up missing from your inventory and or your ships already in space dock , not talking about the ships but just the items that are in the ships. several of my ship items that I have worked so hard for since I am trying to rebuild my aramada of ships when ever my inventory gets full from farming.

But not even a explaination or something a little extra for everyone to have for the encovenice that we are all having, Im not made about it which II should be , wouldent you be.

God. sometimes I cant even get the tribble server to patch correctly and sometimes when I try to create new contente to be added in the foundry it doesent always work. I and us other players that use the foundry have spent a ton of our time and it sometimes is not that easy to create new content afterwards getting to the very end and have the file not upload or the server crashs on you and not saving the work.
Thats the most annoying and ignorerante thing thing that you can do.while playing online games.

It would be nice to have the server come down either once a week for a few hours for maintaince not every day, so it seems like .

And if this does get deleted like my other forum posts while then it just goes to show how rude and that you guys dont give a .... about your paid gamers or anyone of your online gamers that put a tome of time into your games.

Thats just really sad and you guys should be very ashammed of yourselfs.....
<a href="http://s1306.photobucket.com/user/jlagese/media/newiphonepicturesDec2012144_zpsb1c0c8fa.jpg.html" target="_blank"><img src="http://i1306.photobucket.com/albums/s565/jlagese/newiphonepicturesDec2012144_zpsb1c0c8fa.jpg" border="0" alt="real photo of a full moon from my telescope photo newiphonepicturesDec2012144_zpsb1c0c8fa.jpg"/></a>

Last edited by startrekonline11; 06-13-2013 at 08:31 PM. Reason: wrong tittle
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