Err... why? It's not quite the same as when your PC installs a new patch.
no its not like my pc
their servers are ten times faster than my pc so why does it take 4 hours for a 500mb patch
they also have direct access to them, whereas i download via the internet then install
yet it wont take me 4 hours to download and patch
the bosses need to look at what is going wrong
and get it fixed