I'm having a really serious problem with STO. I installed it yesterday, then tried to play and found that whenever I tried to create a character, I got stuck at the 'Downloading character creation data...' screen, only to be kicked back to the login page telling me that I had been 'Disconnected from the login server.'
So I quit the game, went to the launcher and set on-demand patching to OFF, and then downloaded the remaining game data (I presume - it was around 5500mb?). However, the problem still remains. When I start the game and try and create a new character I just get stuck on the 'Downloading character creation data...' screen until it kicks me with that message.
Can anyone help?