If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Some characters were stuck in a loading screen with a "Server Not Responding" message
Seem to be having the same problem myself. Will get to the character selection screen and start, but when the loading screen pops up it will stop around 45-50% and freeze. Will sit there for about 5 minutes before I give up and Ctrl Alt Del. Have done this about 10 times in 2 days, but stop because I don't have time to sit around and fiddle with broken nonsense when I have a live character to keep advancing.
Ah, I got ya now. Most likely the same problem the rest of us are having but you're just having it sooner in the loading process. I'd like to hear Cryptic say someting about this, but I won't waste my time hoping on that.