Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Unable to Launch Game
04-28-2012, 11:22 AM
I just tried to launch the game and I got this error message:

"Unable to start game client: This version of %1 is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need a x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."

I've done nothing software related to my computer recently. Last time I played was before the password reset issue but it worked fine. I just reset my password (and am able to login to the forums just fine) and now I can't play. The only change I've made is plugging a second monitor in, but even going back to just one doesn't help.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
04-29-2012, 12:52 PM
This is frustrating. I am wondering if there are others with this problem. I did see something about Windows 7 issues but not sure what that is and I am also running Windows 7 and the reset password seemed to work for me.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
04-29-2012, 12:58 PM
I found this thread talking about the same issue. Hope it helps!
http://forums.startrekonline.com/sho...d.php?t=109073
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