Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Pando Malware
06-02-2012, 06:07 AM
I have just found this application installed on my mahcine after reading around the forums. I am absolutely livid and disgusted. When did this start being installe donto our machines ? AT NO POINT DID I ACCEPT OR AGREE TO THIS
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2 Pando Malware
06-02-2012, 06:13 AM
Ive posted in the pc & technical issues forum but I just wanted to make sure everyone is aware.

It appears cryptic/pwe have been silently pushing Pando Malware onto our machines. I have been a STO player since day 1 and have only ever used STO as you normally would ie open launcher, launch game etc etc. At no point did I authorise this malware to be installed onto my machine and Im absolutely furious. Its no suprise that recently a lot of people have been having lag issues/bandwidth issues if this has been pushed out and has been silently running in the background. Some of you might already know this but Ive just found out and im absolutely FURIOUS

Brandon I want answers as to why this has been forced onto my machine when I NEVER CONSENTED TO THIS CRAP BEING INSTALLED

As if PWE/Cryptic consumer image isnt bad enough your pulling stuns like this ?

WHAT THE HELL ARE YOU THINKING ?????????????????????????????
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
06-02-2012, 06:19 AM
Thats not what malware is. However, Cryptic (and other games companies that use this) should do a better job of informing people that its on their computers, potentially negatively affecting their connection to the game (as opposed to helping it).

Quote:
Pando Media Booster is a small application (PMB.exe) that accelerates the streaming and downloading of high quality media such as High-Definition videos and large games.
Quote:
Our Game publisher customers use Pando's Game Downloader that is powered by Pando Media Booster (PMB or PMB.exe) to download the game installer.

When you use the Game Downloader, you install Pando Media Booster and participate in a secure, closed peer-to-peer network where you receive pieces of the download package from a Content Delivery Network (CDN) as well as other active users (peers).

In addition, you send pieces of the download package installer to other peers participating in the secure peer-to-peer network. No other files can be shared on your computer via Pando Media Booster and your computer is never used as a relay nor for transient storage of content you did not wish to download.
http://pandonetworks.com/pando-media...er-support-faq
http://www.pandonetworks.com/games/help
http://forums.startrekonline.com/sho...d.php?t=250083
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
06-02-2012, 06:22 AM
Its behaviour can be classified as malware.

Pando Media Booster was installed silently with no information that it was being installed, I was never asked if I wanted it. It uses bandwidth without the users knowledge. That is malware. Please, google this, the definitions are out there to read

Pando Media Booster is Malware
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
06-02-2012, 06:23 AM
Quote:
Originally Posted by nynik
Thats not what malware is. However, Cryptic (and other games companies that use this) should do a better job of informing people that its on their computers, potentially negatively affecting their connection to the game (as opposed to helping it).





http://pandonetworks.com/pando-media...er-support-faq
http://www.pandonetworks.com/games/help
http://forums.startrekonline.com/sho...d.php?t=250083
your missing the point, I know what it does

I NEVER AUTHORISED THIS TO BE INSTALLED ONTO MY MACHINE NOR DID I ACCEPT ANY LICENSE OR AUTHORISE IT TO BE INSTALLED AND AT NO POINT WAS I PROMPTED THAT IT WAS BEING INSTALLED

Edit

Read this

http://forums.steampowered.com/forum....php?t=2275931

and here :

https://forums.eveonline.com/default...=posts&t=68539

and here :

http://forums.lotro.com/showthread.p...other-programs
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
06-02-2012, 06:40 AM
Take a deep breath. Chill.

It's hardly malware - Cryptic has made no effort to hide the fact that it is installed when we download the STO installer, as evidenced by the fact that one of the Devs posted about it. A lot of games seem to use it, such as the ones you listed below, EVE and LOTRO.

If they also use it, then it should point towards the fact that there's no malice intended by the program. It's simply a means to increase the speed at which the download takes place, nothing else.

So before you lauch off into a "Cryptic is putting malware on my machine" arguement, you should probably read up on Pando first. Then again, no one's stopping you from uninstalling it if you don't want it on your machine.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
06-02-2012, 06:49 AM
Thats just the thing

I never downloaded the installer, I installed from a store bought DVD. Admittedly I took a long break from the game so im just finding out about this. So why would I have it installed if I have a hard copy DVD ?

Anyway Its uninstalled but I do feel this is underhand and devious. Even in my link CCP gave it a trial but discontinued it due to negative feedback.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
06-02-2012, 06:53 AM
Did you by chance download and install from the website? If so that is where the Pando Media Booster came from. PWE use it for downloading game files faster. I played another PWE game for a while and I believe when it was installing the Pando agreement was in the installer. It can be removed once the game is installed. I installed STO from the game disk and Pando has never appeared on my pc.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
06-02-2012, 06:55 AM
Hey Amithas

My problem is I took a huge break as the game was converted to free to play so im just finding out about this now. I have only evcer installed from a store bought DVD hence my suprise. I have it uninstalled but if you google pando media booster there is mixed comments as to if it is a legit application or not.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
06-02-2012, 06:58 AM
*recovers from a red-text capslock assault*

I just went to download the STO client again. The very first thing that popped up after I clicked run (the installer) was a full notice about Pando; what it does and why its used, and if I agree.

If you are installing from a DVD/CD then your certainly not getting a complete install and will need to patch regardless. It makes sense that the pando notice would not feature prominently on a dvd install if it was not an adopted service when that dvd was distributed.

It is likely that it was installed through the patching process. If you were not notified at this stage, then I agree its something Cryptic should improve their communication on.
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