Lieutenant
Join Date: Jun 2012
Posts: 32
# 1 Complete Account Failure
06-28-2012, 04:59 PM
I have to say that this PWE transfer is a disaster. I'm trying to buy C store points (which is in Cryptic's interest to make easy). Some pages read my "PWE" username/password, some don't. When I log on to buy points with my new account, it says I need to have a character of at least level ten---ALL MY CHARACTERS ARE OVER 10. I can't file a ticket because the system doesn't recognize my account. Honestly, I've had enough. Why would you make this so convoluted, with multiple accounts and different "currencies"? It's a mess. Please fix it if you actually want my money, which I can't even use to buy C store points.
Community Moderator
Join Date: Jun 2012
Posts: 1,997
# 2
06-28-2012, 09:32 PM
Quote:
Originally Posted by paragonexile View Post
I have to say that this PWE transfer is a disaster. I'm trying to buy C store points (which is in Cryptic's interest to make easy). Some pages read my "PWE" username/password, some don't. When I log on to buy points with my new account, it says I need to have a character of at least level ten---ALL MY CHARACTERS ARE OVER 10. I can't file a ticket because the system doesn't recognize my account. Honestly, I've had enough. Why would you make this so convoluted, with multiple accounts and different "currencies"? It's a mess. Please fix it if you actually want my money, which I can't even use to buy C store points.
This is a known bug and they are working to fix it.
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Career Officer
Join Date: Jun 2012
Posts: 72
# 3
06-29-2012, 10:53 PM
Quote:
Originally Posted by askray View Post
This is a known bug and they are working to fix it.
If you have a champions account that is connected to the sto account you linked up you can buy the cpoints in champions and it will show up in sto.

That is what I did a couple of days ago.
Cryptic
Joined August 2008
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