Lt. Commander
Join Date: Dec 2007
Posts: 120
I posted a few days ago about the trouble I was having in game, getting a Connection Time Out and over the last few days I have been seeing other similar issues pop up as well as launcher issues which are now plaguing me, I have read about internet issues, Internet Explorer which I do not even have installed and nothing seems to work, so is this a Cryptic problem or not? I didnt have a problem before Thursdays update, I got the launcher to work today and it hangs at connecting. I do not want to cancel but I will if the game is unplayable and noone seems to care. Has there been an acknowledgment or way to fix these problems?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
06-16-2012, 04:15 PM
Quote:
Originally Posted by Race1 View Post
I posted a few days ago about the trouble I was having in game, getting a Connection Time Out and over the last few days I have been seeing other similar issues pop up as well as launcher issues which are now plaguing me, I have read about internet issues, Internet Explorer which I do not even have installed and nothing seems to work, so is this a Cryptic problem or not? I didnt have a problem before Thursdays update, I got the launcher to work today and it hangs at connecting. I do not want to cancel but I will if the game is unplayable and noone seems to care. Has there been an acknowledgment or way to fix these problems?
No offense but did you remove Internet Explorer? It's the browser that ships with the Windows platform. You would have had to have removed it for it not to be there.

There's a sticky with some suggested tests:

http://forums.startrekonline.com/sho...d.php?t=225155

It would be helpful if you could provide the results from those tests.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
06-16-2012, 06:52 PM
I did those tests and everything came back okay, I can get into the game now but get a server time out if I try to enter a enemy contact or do anything else. Heres the data:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 4 ms 4 ms 4 ms 10.9.44.89
3 8 ms 6 ms 6 ms G11-0-2-890.BSTNMA-LCR-08.verizon-gni.net [130.8
1.110.22]
4 6 ms 6 ms 6 ms so-0-3-0-0.BOS-BB-RTR2.verizon-gni.net [130.81.2
9.254]
5 9 ms 9 ms 9 ms 0.so-0-2-0.XL4.BOS4.ALTER.NET [152.63.16.141]
6 10 ms 9 ms 9 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
7 17 ms 16 ms 15 ms internap-gw.customer.alter.net [65.207.236.58]
8 16 ms 16 ms 16 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 17 ms 16 ms 16 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
10 16 ms 16 ms 16 ms 208.95.185.41

Trace complete.

contacting nettest server..
Local IP: 173.76.40.162
Ping: 22.6 msec
Port: 80: 1398 KB/sec 37 KB/sec 1484 KB/sec 500
Port: 80: 1734 KB/sec 45 KB/sec 1843 KB/sec 500
Port: 443: 1786 KB/sec 48 KB/sec 1903 KB/sec 500
Port: 443: 1789 KB/sec 46 KB/sec 1905 KB/sec 500
Port: 7255: 1804 KB/sec 48 KB/sec 1921 KB/sec 500
Port: 7255: 1760 KB/sec 45 KB/sec 1871 KB/sec 500
Port: 7003: 1666 KB/sec 44 KB/sec 1769 KB/sec 500
Port: 7003: 1751 KB/sec 46 KB/sec 1865 KB/sec 500
Port: 7202: 1754 KB/sec 44 KB/sec 1863 KB/sec 500
Port: 7202: 1799 KB/sec 45 KB/sec 1916 KB/sec 500
Port: 7499: 1714 KB/sec 43 KB/sec 1825 KB/sec 500
Port: 7499: 1851 KB/sec 46 KB/sec 1971 KB/sec 500
Port: 80: 1756 KB/sec 45 KB/sec 1867 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 1 KB/sec
hit return to exit

this was in the last few lines of clientservercomm:
120617 01:48:11 70 Client[0]: GameServer link unresponsive for more than 5 seconds.
120617 01:48:16 71 Client[0]: GameServer link being forcibly disconnected by client (208.95.184.100:7301): Timed out connecting to GameServer
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
06-16-2012, 07:37 PM
I dont know why it should matter but I set my proxy to US and the game seems to be cooperating but it could only be temporary.........
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
06-17-2012, 02:45 PM
Its back to trying to update the launcher then times out, so I cant even get into the game again. This is getting quite old.
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