Career Officer
Join Date: Jun 2012
Posts: 64
# 11
06-20-2012, 11:30 AM
This problem has now been fixed, I have just completed the transfer of my earlier Zen purchase. PWE have now added Holodeck in the Server selection step!
Ensign
Join Date: Jun 2013
Posts: 1
# 12
06-26-2013, 06:28 PM
Wow, really? 1 year later and they're still having this identical same issue. Well done. A simple missing variable from a drop down list, should have been fixes 1yr ago and still the list is not populating.

Can I get my $20 back?

PW clearly isn't interested in making money. Not impressed. My first purchase ever doing this and it doesn't work. I'm thinking they owe me about 200% Zen and to get it working.
Captain
Join Date: Jun 2012
Posts: 7,851
# 13
06-26-2013, 07:03 PM
Quote:
Originally Posted by daspanzer View Post
Wow, really? 1 year later and they're still having this identical same issue. Well done. A simple missing variable from a drop down list, should have been fixes 1yr ago and still the list is not populating.

Can I get my $20 back?

PW clearly isn't interested in making money. Not impressed. My first purchase ever doing this and it doesn't work. I'm thinking they owe me about 200% Zen and to get it working.
You zombies a year-old thread and you think it has any relevance to what's going on now? The issue was fixed a year ago. If it wasn't there'd be thousands of posts about this. Do you see thousands of threads about this?

The odds are your purchase hasn't been completed yet. If it's your first purchase, as you indicate, then Skrill goes though a verification process that can take an hour or more. They do this to protect you and give you time to dispute the charge before it has been completed in case your card is used illegally by someone else. When the process is done your Wallet will allow you to transfer the funds. That's all in the FAQ on the Wallet site.
STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
Ensign
Join Date: Jul 2014
Posts: 5
# 14
07-12-2014, 03:06 AM
I cannot transfer ZEN into STO for the same reasons, Holodeck is not there only No characters. And it is not because my purchase hasn't been approved because I was able to transfer ZEN into Neverwinter. I have submitted a ticket and the reply and suggestion to resolve the issue did not work. I told them this and hopefully will get another reply with a solution that works.

Also there is no need to trash someone who posts having this issue even if it is rare or you thought it was fixed years ago. It is still happening right now. It is true that they should submit a ticket and not expect help from Devs here in these forums, but asking other players for help is hardly a reason to attack someone.
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