Career Officer
Join Date: Jun 2012
Posts: 240
This is going on a week now, I either cant launch the game or when I get in and play if I try to transfer maps I get Server not Responding and get kicked off, what has happened? I see other posts of similar things happening to other players and there doesnt seem to be any response from Cryptic. If you want us all to leave and stop paying thats your business, I will say tech support got back to me and gave me some solutions but after that they gave up and said wait for a patch maybe? I am giving this a few more days then I cancel.
Lt. Commander
Join Date: Jun 2012
Posts: 151
# 2
06-20-2012, 08:35 AM
I?m having same issues. Everytime timeout. Kicked from server. Sometimes in mapchange, sometimes during a pvp match ! Fix this ! Unplayable !
Career Officer
Join Date: Jun 2012
Posts: 240
# 3
06-20-2012, 08:41 AM
Thats how it began, timeouts while map changing. Then it went to not even being able to launch the game, I have played fine for 2 years so it isnt me, nothing has changed on my end.
Lt. Commander
Join Date: Jun 2012
Posts: 151
# 4
06-20-2012, 08:42 AM
Ticket: #120620-000512

Same me....playing since Beta....can?t believe it....
Career Officer
Join Date: Jun 2012
Posts: 1,853
# 5
06-20-2012, 08:42 AM
Now I've had no problems what so ever playing STO this week, so there's nothing wrong with the Server. This implies you have some kind of issue with your Internet connection to STO...

Read the instructions for the 'Net Test' and 'Trace Route' diagnostics located in this thread...
http://sto-forum.perfectworld.com/sh...d.php?t=225155

And post the results here... Without this information its not even possible to make a educated guess on what the problem is...
Lt. Commander
Join Date: Jun 2012
Posts: 151
# 6
06-20-2012, 08:58 AM
Tracert Test:

C:\Windows\system32>tracert patchserver.crypticstudios.com

Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal
30 Abschnitte:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Zeit?berschreitung der Anforderung.
3 7 ms 7 ms 12 ms 172.30.15.57
4 25 ms 10 ms 10 ms 172.30.15.253
5 15 ms 13 ms 14 ms HSI-KBW-078-042-040-033.hsi3.kabel-badenwuerttem
berg.de [78.42.40.33]
6 13 ms 13 ms 14 ms HSI-KBW-078-042-040-035.hsi3.kabel-badenwuerttem
berg.de [78.42.40.35]
7 14 ms 14 ms 15 ms xe-2-1-0-371.muc10.ip4.tinet.net [77.67.95.65]
8 117 ms 168 ms 117 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
9 119 ms 118 ms 117 ms internap-gw.ip4.tinet.net [77.67.77.54]
10 118 ms 118 ms 117 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
11 114 ms 125 ms 110 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
12 111 ms 111 ms 112 ms 208.95.185.41

Ablaufverfolgung beendet.

Nettest:

C:\Windows\system32>tracert patchserver.crypticstudios.com

Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal
30 Abschnitte:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Zeit?berschreitung der Anforderung.
3 7 ms 7 ms 12 ms 172.30.15.57
4 25 ms 10 ms 10 ms 172.30.15.253
5 15 ms 13 ms 14 ms HSI-KBW-078-042-040-033.hsi3.kabel-badenwuerttem
berg.de [78.42.40.33]
6 13 ms 13 ms 14 ms HSI-KBW-078-042-040-035.hsi3.kabel-badenwuerttem
berg.de [78.42.40.35]
7 14 ms 14 ms 15 ms xe-2-1-0-371.muc10.ip4.tinet.net [77.67.95.65]
8 117 ms 168 ms 117 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
9 119 ms 118 ms 117 ms internap-gw.ip4.tinet.net [77.67.77.54]
10 118 ms 118 ms 117 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
11 114 ms 125 ms 110 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
12 111 ms 111 ms 112 ms 208.95.185.41
Career Officer
Join Date: Jun 2012
Posts: 1,853
# 7
06-20-2012, 09:02 AM
Quote:
Originally Posted by bannon3 View Post
This is going on a week now, I either cant launch the game or when I get in and play if I try to transfer maps I get Server not Responding and get kicked off, what has happened? I see other posts of similar things happening to other players and there doesnt seem to be any response from Cryptic. If you want us all to leave and stop paying thats your business, I will say tech support got back to me and gave me some solutions but after that they gave up and said wait for a patch maybe? I am giving this a few more days then I cancel.
Quote:
Originally Posted by heizluefta View Post
Tracert Test:

C:\Windows\system32>tracert patchserver.crypticstudios.com

Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal
30 Abschnitte:


6 13 ms 13 ms 14 ms HSI-KBW-078-042-040-035.hsi3.kabel-badenwuerttem
berg.de [78.42.40.35]
7 14 ms 14 ms 15 ms xe-2-1-0-371.muc10.ip4.tinet.net [77.67.95.65]
8 117 ms 168 ms 117 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
9 119 ms 118 ms 117 ms internap-gw.ip4.tinet.net [77.67.77.54]
transition to the trans-atlantic cable looks normal,

Now what about the 'Net Test' results... You posted the Trace Route test twice...
Lt. Commander
Join Date: Jun 2012
Posts: 151
# 8
06-20-2012, 09:05 AM
oh sorry^^:

unable to allocate performance buffer
contacting nettest server..
Local IP: 109.192.108.116
Ping: 111.4 msec
Port: 80: 509 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 490 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 503 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 502 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 476 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 504 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 509 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 511 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 403 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 500 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 538 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 499 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 472 KB/sec 0 KB/sec 0 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
Lt. Commander
Join Date: Jun 2012
Posts: 151
# 9
06-20-2012, 09:23 AM
I even can?t login anymore !!!!!!
Career Officer
Join Date: Jun 2012
Posts: 240
# 10
06-20-2012, 09:28 AM
The problem is cascading then, seems more people are getting hit with it. I would accept the premise its me if I have had problems loggin in since Beta but this just started after last weeks patch. I played fine the day before, after the patch the nonsense began. How is it my fault?

Ping: 22.6 msec
Port: 80: 1398 KB/sec 37 KB/sec 1484 KB/sec 500
Port: 80: 1734 KB/sec 45 KB/sec 1843 KB/sec 500
Port: 443: 1786 KB/sec 48 KB/sec 1903 KB/sec 500
Port: 443: 1789 KB/sec 46 KB/sec 1905 KB/sec 500
Port: 7255: 1804 KB/sec 48 KB/sec 1921 KB/sec 500
Port: 7255: 1760 KB/sec 45 KB/sec 1871 KB/sec 500
Port: 7003: 1666 KB/sec 44 KB/sec 1769 KB/sec 500
Port: 7003: 1751 KB/sec 46 KB/sec 1865 KB/sec 500
Port: 7202: 1754 KB/sec 44 KB/sec 1863 KB/sec 500
Port: 7202: 1799 KB/sec 45 KB/sec 1916 KB/sec 500
Port: 7499: 1714 KB/sec 43 KB/sec 1825 KB/sec 500
Port: 7499: 1851 KB/sec 46 KB/sec 1971 KB/sec 500
Port: 80: 1756 KB/sec 45 KB/sec 1867 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 1 KB/sec
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