I am out of the fight, I gave them 2 and a half weeks and nothing has changed so I cancelled today. Tech support says the game is being fixed and updated and to please be patient well this weeks updates are done and I am still out, can anyone else get in who couldnt before?
This has been a reoccurring issue for the game since before launch.
Back then the most obvious was the rubberbanding that was an almost constant glitch in the game.
Now this. Constant disconnects, server timeouts, game just freezing for several seconds at a time. This results in failed missions, let down team and fleet mates, damaged ship, injured crew, hair loss, sore throats and hands and thighs
Overall it has made the game unplayable. Something that has really upset me seeing as I just dropped close to a hundred bucks in that infernal C-Store and now I can't even attempt to enjoy the game.
Every time I come back I still see this issue. And every time it plays a factor in driving me away from this game.
Another thing to check, if this is part of your setup, is your residential gateway. My ISP is AT&T U-verse which uses an RG as a master controller for both my cable TV and Internet services. The other night I searched their support site and found that (1) many other users were encountering server lag issues in online gaming, and (2) one trick that seems to work most of the time to fix it is to hard-reset the RG - that is, unplug it, plug it back in and allow it to reboot.
So, if your Internet connection goes through a residential gateway, that is one more thing to try.