As a few fellow players have mentioned in this thread, it sounds like the linking process may not have been completed correctly. No fear, though! Our Customer Service team will be able to assist -- please submit a ticket at support.perfectworld.com (make sure to include your in-game @handle) or email in directly to firstname.lastname@example.org. They'll be able to help sort this out and get you back in-game
As a suggestion I would say using the word maybe instead of "will able" I have had a problem with this linking process for 3 months now and no support on it. As well I have used ingame tickets and that email and still no viable support on the matter.