Banned
Join Date: Jun 2012
Posts: 73
There seems to be some confusion with Perfect World's ZEN system and how to turn ZEN into C-Points. I'll go through the process of how to purchase and transfer ZEN to STO with pictures, just in case.

[SIZE="4"]Step 1 - Purchasing ZEN[/SIZE]

Note: You must be logged into a Perfect World Entertainment account to be able to purchase and transfer ZEN.

At the top of the STO website, you'll see the navigation bar. On the navigation bar you'll see a "Charge ZEN" button. Hover over this, then click "Purchase ZEN".

http://i45.tinypic.com/16k6q3c.png

Next, you'll see the following screen. (Payment processors may vary per region. The below screenshot is of the European Region.)

http://i46.tinypic.com/2qajv9s.png

Select your desired payment processor and the form will automatically take you to the next step. Once your payment processor is selected, you'll be presented with the following page with the different amounts of ZEN you can purchase.

Note: 1 USD is equal to 100 ZEN. 100 ZEN is equal to 80 C-Points. 0.90 EUR is also equal to 100 ZEN. There is no increase on C-Points to the dollar.

http://i45.tinypic.com/xrc7p.png

Once you've selected your amount, click "Checkout" and you'll be taken to the payment processor you chose earlier to purchase your ZEN. After the transaction is completed, you'll be returned to Perfect World Entertainment's website.

Note: If this is your first purchase, you may be subject to a fraud check. This usually takes a few minutes but may take up to 24-48 hours to complete.

[SIZE="4"]Step 2 - Transferring your ZEN to Star Trek Online[/SIZE]

Once your ZEN has been delivered, you're ready to transfer it.

Under the "Charge ZEN" menu again, click "My Wallet".

http://i47.tinypic.com/2ii9106.png

You'll be taken to your Perfect World wallet and you'll be able to check your balance and see how much ZEN you've purchased previously. This is also where the transfer happens.

From the drop down list, select Star Trek Online, then select the server, and finally, how much ZEN you'd like to transfer. Then hit transfer.

http://i46.tinypic.com/rieptl.png

A popup will appear for you to confirm the details of the transfer, confirm it and you're done! You can now purchase items from the C-Store.
Community Moderator
Join Date: Jun 2012
Posts: 2,552
# 2
06-22-2012, 05:05 AM
This is a very nice and helpful thread!

Thank you for writing it! :smile:
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Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 3
06-22-2012, 08:56 AM
Stickied! Thanks so much for making it

Cheers,

Brandon =/\=
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
Banned
Join Date: Jun 2012
Posts: 73
# 4
06-22-2012, 12:23 PM
No problem ^^ PWE's system is confusing for newcomers, so hopefully this'll clear the air slightly [:
Captain
Join Date: Jun 2012
Posts: 516
# 5
06-22-2012, 01:43 PM
Nicely done. But here's a reason to have image embeds on
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http://www.youtube.com/watch?v=rMm_VoKkuco - Needs more female relief ops ensign.
Career Officer
Join Date: Jun 2012
Posts: 556
# 6
06-23-2012, 07:07 AM
Seriously?? 24 hrs for a check??

Please ditch this Zen malarkey, and go back to the old way of getting C-Points. This new way is too time consuming, and too many hoops to go through get C-Points...
Career Officer
Join Date: Jun 2012
Posts: 409
# 7
06-23-2012, 07:23 AM
it seldom takes 24 hours. and cpoints are dead http://sto-forum.perfectworld.com/sh...d.php?t=280551 get over it. once you get your account set up purchasing zen takes seconds.

In Game: @Liath | STO Join Date: Jan 2012 | PWE Join Date: Feb 2009
Career Officer
Join Date: Jun 2012
Posts: 556
# 8
06-23-2012, 08:17 AM
Do not make comments like "get over it" please, as it can be seen as a negative comment. Yes it might not take 24 hrs, but it's still a long enough wait.

And yes I saw the post about about C-Points being a thing of the past...
Captain
Join Date: Jun 2012
Posts: 516
# 9
06-23-2012, 10:43 AM
Yeah cut out that negative malarkey.
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http://www.youtube.com/watch?v=rMm_VoKkuco - Needs more female relief ops ensign.
Ensign
Join Date: Jun 2012
Posts: 3
# 10
06-23-2012, 07:33 PM
Why not use Paypal or another payment processor? Most of them are instant. o.o Cheques are becoming obsolete these days anyway (I can't think of any big business in England that accepts cheques, banks don't even hand out cheque books anymore).
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