Commander
Join Date: Jun 2012
Posts: 350
# 3571
06-11-2013, 08:10 PM
Just like the only one time I contacted customer support over a certain issue, got an answer back that had absolutely nothing to do with my problem.

It's true what many people say, they don't even attempt to understand even the simplest of questions or requests and just seemingly have a huge list of generic text they paste and hope you'll go away. Needless to say, I did. Terrible support, wasn't going to fool with them. Though thankfully wasn't as dire of a problem as yours. Hope they prove more useful eventually to you two.
Captain
Join Date: Jun 2012
Posts: 3,783
# 3572
06-11-2013, 08:21 PM
With the quality of their support (or the lack of), the only way I see is actually somehow, if it is even possible, being able to ask a dev to put us back where we belong.
Quote:
Originally Posted by Ramming Speed at its finest.
[Combat (Self)] Your Ramming Speed III deals 158125 (201492) Kinetic Damage(Critical) to [Player's Scimitar].
We are the Borg. Irrelevancy is irrelevant. ~ Cry OP, and let slip the devs of nerf!
Check out my STO Youtube channel!
Why are you hovering over my signature? Play my mission! :-)
Republic Veteran
Join Date: Oct 2012
Posts: 753
# 3573
06-11-2013, 08:34 PM
Quote:
Originally Posted by kitsunesnout View Post
Just like the only one time I contacted customer support over a certain issue, got an answer back that had absolutely nothing to do with my problem.

It's true what many people say, they don't even attempt to understand even the simplest of questions or requests and just seemingly have a huge list of generic text they paste and hope you'll go away. Needless to say, I did. Terrible support, wasn't going to fool with them. Though thankfully wasn't as dire of a problem as yours. Hope they prove more useful eventually to you two.
There is a word for that. It's called: incompetence.

And it is inexcusable. Hell, I may sometime call Cryptic HQ and physically talk to a Dev about it.

[10/26 1:58] [Combat (Self)] Your Thalaron Pulse deals 92464 (49540) Radiation Damage(Critical) to Vessel Seven of Ten Unimatrix 0047. Hehe. Suck it Borg!
[10/8 3:47] [Combat (Self)] Crystalline Entity deals 98082 (147136) Kinetic Damage to you with Warp Core Breach. WUT? I blame Kurland for this and all other problems in STO.
Captain
Join Date: Jun 2012
Posts: 3,783
# 3574
06-11-2013, 08:36 PM
Quote:
Originally Posted by tazurensavulen View Post
There is a word for that. It's called: incompetence.

And it is inexcusable. Hell, I may sometime call Cryptic HQ and physically talk to a Dev about it.
Please do that, and if you don't end up with an automated message as incompetent as their support, ask them to put us back in Beta Ursae.

Say hi to Tacofangs while you're at it.
Quote:
Originally Posted by Ramming Speed at its finest.
[Combat (Self)] Your Ramming Speed III deals 158125 (201492) Kinetic Damage(Critical) to [Player's Scimitar].
We are the Borg. Irrelevancy is irrelevant. ~ Cry OP, and let slip the devs of nerf!
Check out my STO Youtube channel!
Why are you hovering over my signature? Play my mission! :-)
Captain
Join Date: Jul 2012
Posts: 771
# 3575
06-11-2013, 10:30 PM
Galactic barrier meaning you went further beyond the Deep Space Border? How did that happen? :O
Click here to view my DeviantArt!
Republic Veteran
Join Date: Oct 2012
Posts: 753
# 3576
06-11-2013, 10:40 PM
Quote:
Originally Posted by loukoc View Post
Galactic barrier meaning you went further beyond the Deep Space Border? How did that happen? :O
For your safety, that shall not be told.

[10/26 1:58] [Combat (Self)] Your Thalaron Pulse deals 92464 (49540) Radiation Damage(Critical) to Vessel Seven of Ten Unimatrix 0047. Hehe. Suck it Borg!
[10/8 3:47] [Combat (Self)] Crystalline Entity deals 98082 (147136) Kinetic Damage to you with Warp Core Breach. WUT? I blame Kurland for this and all other problems in STO.
Captain
Join Date: Jul 2012
Posts: 771
# 3577
06-12-2013, 02:57 AM
Quote:
Originally Posted by tazurensavulen View Post
For your safety, that shall not be told.
Shame... :3
Click here to view my DeviantArt!
Captain
Join Date: Jun 2012
Posts: 1,699
# 3578
06-12-2013, 04:33 PM
What is this? My computer is back up and running!

Click here to view my DeviantArt.
Captain
Join Date: Jun 2012
Posts: 3,783
# 3579
06-12-2013, 04:38 PM
Quote:
Originally Posted by lindaleff View Post
What is this? My computer is back up and running!
And the server's coming down tomorrow.
Quote:
Originally Posted by Ramming Speed at its finest.
[Combat (Self)] Your Ramming Speed III deals 158125 (201492) Kinetic Damage(Critical) to [Player's Scimitar].
We are the Borg. Irrelevancy is irrelevant. ~ Cry OP, and let slip the devs of nerf!
Check out my STO Youtube channel!
Why are you hovering over my signature? Play my mission! :-)
Captain
Join Date: Jun 2012
Posts: 1,699
# 3580
06-12-2013, 08:40 PM
Not a problem! I'll not be home at that time!

Click here to view my DeviantArt.
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