Here is a step-by-step explanation of exactly what I do:

I click on the launcher.
I enter my password.
I wait for the patch bar to say 'ready'
I click engage.
It loads the Cryptic screen.
I gets to the Starfleet logo screen and crashes to desktop.
The submit error ticket box pops up.

Now, if I want to try verifying all files after a crash, it is slightly different:

I click on the launcher.
I enter my password.
It says 'An error was detected by the game, do you want to verify all files? Note: this may take 10-20 minutes.
The patch bar says 'patching' for 10-20 minutes.
It will eventually say 'ready'
I click engage.
It loads the Cryptic screen.
I gets to the Starfleet logo screen and crashes to desktop.
The submit error ticket box pops up.

That's all I can tell you that happens. It never says '<file> was corrupt' or anything like that.

I'll answer them in order:

No, I can't get into the game at all, but I'll try turning off the on demand patching.

I've checked for updates on them, all as up to date as they can be right now.

I haven't touched firewall settings.

Pardon me for for my limited knowledge of computer stuff, I don't know what a proxy is.

I haven't heard of 'pando media booster' or anything similar, nor have I downloaded anything that sounds remotely like it.

Again, these problems happened on Holodeck and Tribble after the S7 patches on each, so I will try the last thing on your list and uninstall/reinstall.

I turned off the on demand patching. Two hours and 3330.5 mb later, I finally got to press engage and... crash. At the exact same spot. I see no other option left to me than to just uninstall and reinstall STO. So, is there anything in particular I need to do to prepare, or anything I need to save before uninstalling it?

At this point I might suggest a new computer since it sounds like yours may be rather old or something ... of course I don't know if that's an option for you or not, but usually problems like that (at least, ones I've had) makes me just realize that my computer is pretty old and its time is over.

Obviously that's pretty drastic. Maybe one of those PC clean-up things would work though I don't know much about that. If you're not having any problems remotely like that on other programs that you have, then I don't know. But I imagine that's pretty unlikely.

Yeah, getting a new computer is out of the question right now, uninstalling is really my only option. I know that the problems lies somewhere in the S7 update - where? I have no idea.

P.S.: Alecto, the 'Post your best New Romulus screenshot - space and ground' thread needs moderating. Some guys are doing forum PvP, and I think you'll be surprised to see who the two rule-breakers are.

No, seriously. You'll be very surprised.

Had the same problem before, here is how I fixed:

1. Load Launcher
2. Options
3. Force Verify
4. Once Completed, ensure that in-game notifications for Steam are turned OFF.
5. Restart PC
6. Restart Launcher
7. Game works

I did this method exactly, really hoping it would solve my problem. But...

It didn't work!



My game is hell bent on not letting me in.

sorry to hear that.

those were my best guesses. there may be more acknowledged people in the techy sections.

the proxy is just an option in the launcher menu to change to EU, US, or none. i think each is set up to deal with the different regions to maximise performance depending where you come from.

i cant imagine it will help but it does affect internet connection. should not be enough to cause a crash though, and as you dont know it you would not have changed it.

on a different note, if anyone wants omega marks and is not an stf fan, i can confirm that defera and the red alerts have them in small quantities.

defera offers a mix of fleet marks and omega marks.

red alerts offer omega marks and the option of loot or dilithium.

mathcing up with the flet hours and reputation hours will increase the rewards slightly.

I'm going to reinstall the game. Do I just activate the uninstall file, then go and redownload the game once it's done, or is there any other stuff I need to do?