Join Date: Jun 2012
Posts: 11
# 11
06-25-2012, 12:28 AM
that didnt make any difference because i only had th one StarTrekOnline_ST.17.20120318a.9_EN
Career Officer
Join Date: Jun 2012
Posts: 4,409
# 12
06-25-2012, 01:01 AM
I had this happen to me a while back...

You have to go to your Control Panel and then to the Windows Uninstall A Program option.

Then click on the STO Icon to uninstall Star Trek Online...

When that is done, go to your Start Bar SEARCH function and type in 'Star Trek Online'...

Your looking for any file that says 'setup'...

(If you are using Windows VISTA or 7, after clicking SEARCH, click on the 'Search Everywhere' function. This should bring up a window that will list any 'STO setup files' you might have.)

Delete any you find.

When this is done check your DOWNLOAD Folder also, to make sure there isn't a STO file hiding there.

Once this is all done, use your STO DISC or however you DL'd the game and start over.

(Your best bet is to use STEAM as they usually have a more recent version of the game and will help make sure it installs properly)

Good Luck... I hope it works for you. :smile:
DaveyNY - STO Forum Minion since February - 2009
................Star Trek Fan since Thursday Sept. 8th, 1966
There are No Longer any STO Veterans... We're Just Minions who have Played the Game for the last 5.0 years.

Last edited by daveyny; 06-25-2012 at 01:07 AM.
Join Date: Jun 2012
Posts: 11
# 13
06-25-2012, 09:46 AM
didnt work sorry
Career Officer
Join Date: Jun 2012
Posts: 31
# 14
06-25-2012, 09:59 AM

Just did a google search after watching you vid and found this thread from last year

What caught my eye was the are talking about teamviewer being the problem and i noticed an icon for it on your desktop. Anyways have a look at the thread and see if its any help.

Join Date: Jun 2012
Posts: 11
# 15
06-25-2012, 10:13 PM
thank you so very much it worked

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