Ensign
Join Date: Jun 2012
Posts: 11
I have a problem i can not explain but i recorded a video of it. Please watch it and tell me how to fix my problem
http://www.youtube.com/watch?v=TWAnN...ature=youtu.be
Commander
Join Date: Jun 2012
Posts: 399
# 2
06-23-2012, 11:48 AM
Seems your installation broke (at least it doesn't seem driverrelated).
You can try:
Load Launcher -> click options, mark "force verify"
May work, but I guess it will just crash before verification :/
Which means: Reinstall the whole client via Webloader.

If that didn't work, just come back
Ensign
Join Date: Jun 2012
Posts: 11
# 3
06-23-2012, 01:09 PM
hi thanks for replying but force verify doesn't work and it doesn't give me the option to download from webloader
Captain
Join Date: Jun 2012
Posts: 2,007
# 4
06-23-2012, 01:37 PM
Quote:
Originally Posted by dj36012 View Post
hi thanks for replying but force verify doesn't work and it doesn't give me the option to download from webloader
Please define doesn;t work. Are you getting some sort of error? It just sits there? (and if so, how long are you letting it sit there?)
---
Took 20 minutes to get that screencap and her arm is still doing through the armrest
Dr. Mike's Steak Dinner

35 Starbase Projects done. 715 Projects remaining
Ensign
Join Date: Jun 2012
Posts: 11
# 5
06-23-2012, 10:36 PM
i think i am getting some sort of error because it comes up with an error report when i click log in but i dont have to wait any time because as soon as i click log on it comes up
Lt. Commander
Join Date: Jun 2012
Posts: 149
# 6
06-23-2012, 11:54 PM
From your video, you didn't enter your user ID and password.

1. Go to http://www.perfectworld.com/ and Register a User ID, screen name and password.
2. Use the User ID and password to log in and not the screen name. My screen name for example is sandukutupu (swahili for empty box) :biggrin:

KEEP your User ID and password safe from old ladies like me who steal the young kids accounts while they sleep at night.
-Wendy Black

KDF mission of honor and intrigue.
Ensign
Join Date: Jun 2012
Posts: 11
# 7
06-24-2012, 12:41 AM
just tried still didnt work
Commander
Join Date: Jun 2012
Posts: 399
# 8
06-24-2012, 03:57 AM
Uninstall the Game.
Then click here!
Use the downloader to reinstall the game (might take some time).

If this doesnt' work, there are a lot of things why it doesn't...
Drivers
Hardware
Software
Ensign
Join Date: Jun 2012
Posts: 11
# 9
06-24-2012, 04:46 AM
the direct download didnt work and it has worked in the past so it is not drivers
hardware
software
Lt. Commander
Join Date: Jun 2012
Posts: 149
# 10
06-24-2012, 03:03 PM
Personally for the speed, I used the torrent download located on that same page.
Both the Torrent and the Direct Download is working here on my end, so check your PC download folder. You might have multiple files in there with names like...

StarTrekOnline_ST.17.20120318a.9_EN (1), StarTrekOnline_ST.17.20120318a.9_EN (2), StarTrekOnline_ST.17.20120318a.9_EN (3), etc.

These would be copies of the same install file.
-Wendy Black

KDF mission of honor and intrigue.
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