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Ensign
Join Date: Dec 2012
Posts: 3
# 11
12-17-2012, 07:53 AM
Updating report:

After playing over 15 hours this past weekend. Happy to report no problem. I am not 100% sure this fixed my problem, but it is the only thing I changed and now it seems to be working.

Recap - removed the auto update on my Symantec Anti-Virus. Currently I manually update after I startup my PC. This seems to have resolved my fatal error messages and crashes.

Not sure this will help other, but hope so.
Ensign
Join Date: Nov 2012
Posts: 3
# 12
12-18-2012, 12:13 PM
Had to update it from 0 and deactivated AV, works now.
Ensign
Join Date: Jan 2013
Posts: 7
# 13
02-26-2013, 11:04 AM
I am also getting this issue now, I have been having issues with this game for the last day, first the launcher wouldn't update on it's own, then I reinstalled the game and it ran the update, took all night, now it's giving me this fatal error problem. anyone know how to fix this? I was able to log in using my laptop, just so i could refine my dilitium, but my laptop is too slow to run the game properly. now how do i fix this so i can play again?????
Career Officer
Join Date: Jun 2012
Posts: 2
# 14
02-27-2013, 12:39 AM
Not running any anti-virus software, newly installed Win 8 Pro. Getting errors like these, each of them from transferring to a different sector/area it crashes. Delete a *.hogg, wait for redownload, play for awhile then crashes again. Not sure if it might be a hardware issue or what. Can get a list of the errored files as they're logged by the software.
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