for 3 or 4 days I've been trying everything I can to log into Star Trek Online from updating EVERYTHING to downloading it from different places and reinstalling the game.
I found a link where someone else was having an issue with Display Fusion causing Star Trek Online to crash while trying to log in through the game launcher. he solved it by closing Display Fusion and when I did the same it solved my issue to.
Display Fusion is a program that let's you have more than one background when displaying more than one monitor, and a bunch of other display features. I suggest anyone having issues logging in to close any programs that effect their display.
you follow the cord behind the monator to the back of the tower and if you have a video card it should be near the bottom but if you have onboard video it would be on the left side
depending on your computer here are a few images of what it should look like.
first link is the one that should be in your computer.
the second link is the wire or plug that should be plugged into the computer.