If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
I have been trying to login to play the game all afternoon and constantly get "Too many attempts; please try again later". I finally submitted the problem to support and its gonna be another 4 days before they get back to me. Does anyone know why this is all of a sudden happening?
I don't get "too many attemps, etc" but what I do get is that I hit "Engage" the login goes away like normal...but then nothing happens.....nothing. I want to have the S6 pre-patch / play the game in general....guess I'll go play TOR more. God forbid I try to play STO from time to time.
im not having the exact issue but still tells me "website is under maintenance"
but when i try to login into the game it tells me after a very LOOOONG time: "connection to the login server timed out"
so why they say GAME EXPERIENCE will not be effected when i still cant login???
yeah i get this to and after this won't even take my password.
then i get in after a long que (understandable) on for 2 mins disconnected from server and back in the long que.