Ensign
Join Date: Jul 2012
Posts: 3
# 1 No Reaction to Tickets
07-11-2012, 10:06 AM
I have running a ticket vor nearly a week, is there a change someone is anwsering ?
Did I something wrong.

The number of the ticket is 120705-002429 !

Is there any other chance to get assistance ... Its a account related issue and only the support will be able to help.

Is there a Phone number ... or something else ...

If anyone has a Suggestion it would be nice.
Captain
Join Date: Jun 2012
Posts: 2,007
# 2
07-11-2012, 01:01 PM
What's the ticket about?

Not sure about these folks but if a ticket is about a commonly known issue, it may be passed over.
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Ensign
Join Date: Jul 2012
Posts: 3
# 3
07-12-2012, 04:28 PM
No its a BIG PROBLEM,

my mail-address has been deactivated by gmx.de ... they deleted my emaily-address. In germany you have do vertify your email-address with personal address data (postcard +passport copy). They didn't get my postcard ... an now, two month late, they canceled the email-address ... the damm thing is, I cant recover it because it has been deleted.
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